Andy Mohr Ford

As long as you dont have any trouble they might be fine. I can never get anyone to return a call and especially Willie P. He even went the extra mile and hung up on me last time we talked. That is just ch I can never get anyone to return a call and especially Willie P. He even went the extra mile and hung up on me last time we talked. That is just childish and rude. This was my first experience with Andy Mohr and probably my last. I expected a lot more from such a big chain and wasnt impressed. Once you leave the lot they are done with you. More

I purchased a 2005 Five Hundred from Bobby (one of the best salespersons I've ever dealt with). During the test drive I noticed the power steering was making some noise and the steering wheel was crooked. best salespersons I've ever dealt with). During the test drive I noticed the power steering was making some noise and the steering wheel was crooked. I didn't think this was a major problem at this time. So I was pretty satisfied with the car, made the deal and bought the car. After a couple of days of driving the steering noise became more noisy and harder to steer. Also noticed a trim piece from the roof was missing. I talked to Bobby and his sales manager, said the were going to take care of the trim piece but were unsure about the steering noise. Being a former ASE Master tech I went ahead and took care of the power steering. (had to flush the system and install a new pump!) The trim piece was ordered but never received a phone call advising me the part was in. Stopped by the service department one afternoon after I got off work, the part was in but the service dept. could not get to it that day. (I will have to wait till I get a day off of work to get this repair done) I decided to change spark plugs on a Saturday afternoon, of course the intake manifold has to come off to replace the 3 rear plugs. During removal of the manifold there were several intake bolts that were loose and a couple of vacuum hoses that the clamps were not reinstalled (the clamps were still on the hoses but not install correctly). Today I went to have the front end aligned just to find out I have 2 lower ball joints that need replaced. (about $500.00 in parts alone and $160.00 in labor if I have the alignment shop install them.) In closing I will have a nice used car that I had or will have to install a new power steering pump, 2 lower control arms with ball joints and a front end alignment plus check every nut, bolt and other engine parts to make sure they are tight and installed correctly. And take a day off of work to get a trim piece installed. I work at a heavy truck dealership and when we run a used truck through the shop these are just some of the things we check before we put the truck out on the line. I still was happy with the service Bobby gave me and Buffie in service is very professional. Any help I could get for the purchase of the control arms would be very appreciated. Thanks More

Rick Whittman is the best and I will always ask for him and send people to Rick. He made my dreams come true. Thank you Rick! and send people to Rick. He made my dreams come true. Thank you Rick! More

David was extremely helpful and attentive. Answered all my questions and helped put me at ease. I would recommend anyone in need of a car, go to Andy Mohr. This was my 3rd purchase and I have always had my questions and helped put me at ease. I would recommend anyone in need of a car, go to Andy Mohr. This was my 3rd purchase and I have always had good service. More

I have been to all the other Ford Dealers around the I have been to all the other Ford Dealers around the Indianapolis area. Andy Mohr Ford and Rick Wittman made my search for my Mustang easy. I liked A I have been to all the other Ford Dealers around the Indianapolis area. Andy Mohr Ford and Rick Wittman made my search for my Mustang easy. I liked Andy Mohr Ford because they took the time to explain and show each area of the location: Customer Service, Repair, Parts and Finance Departments. Rick Wittman came out greeted me and asked the usual questions but with one difference. Rick listened to what I wanted and didn't try to show me what I wasn't interested in. Rick went out and got the Mustang that I wanted. My wife will be buying a car next year. Yes we will be going back to Andy Mohr Ford. More

DEAR ANDY PAY MOHR FORD CHEVY TOYOTA WHATEVER YOUR NAME IS?GO IN TO BUY A NEW CAR WITH A TRADE.OFFERED BETWEEN 5000-7000 FOR A 2005 JEEP LIBERTY 130000 MILES.WE WOULD HAVE PURCHASED A NEW CAR THAT WE DROVE IS?GO IN TO BUY A NEW CAR WITH A TRADE.OFFERED BETWEEN 5000-7000 FOR A 2005 JEEP LIBERTY 130000 MILES.WE WOULD HAVE PURCHASED A NEW CAR THAT WE DROVE IF YOUR SALES MANAGER HAD NOT BEEN SO DISHONEST.I WAS EMBARRASSED COMPLETELY.THIS IS WHAT HAPPENED.......AFTER THE JEEP WAS LOOKED AT BY THE THIEF THAT PRICED OUR TRADE.PATRICK COMES WITH A 2000 DOLLAR TRADE VALUE.GET UP TO LEAVE AND HE SAYS HOW BOUT 4000 dollars FOR YOUR TRADE?HAS THIS ALLREADY ON PAPER IN WRITTING.I WENT IN FOR A HONEST DEAL .5500 DOLLARS WAS ALL I WANTED .THAT WOULD OF BEEN FAIR .INSTEAD CHEVY GETS REPRESENTED BY CROOKED DEALING DEALER OUT ON THIS CAR LOT.I HONESTLY FEEL BAD FOR THE HARD WORKING AMERICANS THAT BUILD THESE FINE CARS!THANKS PROUD OWNER OF A 2011RS CRUZE PURCHASED FROM ANDY MOHR SPEEDWAY LOOK IT UP .THANKS FOR NOTHING ANDY MOHR PLAINFIELD!LOOK INTO THESE SALES PRACTICES PLEASE HAVE A MEETTING AND DISCUSS IT.JAMES T OSTUNI 317-731-6146 More

Went in to look at 2012 Escape SUVs. I was passed around between 3 different sales people. Then nobody would email me or return my calls. I decided to buy our SUV from a different dealership. Customer se between 3 different sales people. Then nobody would email me or return my calls. I decided to buy our SUV from a different dealership. Customer service is very poor at Andy Mohr Ford, which I don't understand. I have been dealing with Andy Mohr Toyota almost since they first opened and their service has always been very good, they both share the same owner so it doesn't make sense that Andy lets his Ford dealership be run like this when his Toyota dealership is great. My wife and I live in Plainfield, but we won't ever be going back to Andy Mohr Ford. If you want to be treated like a number, this is your place, if you want to be treated like a person who matters I would go to a different dealership! More

The guys were very professional and did an oil change without an appointment. I was in a hurry and thought I would have to come back, but they said we could take care of it right away. Thanks so much. without an appointment. I was in a hurry and thought I would have to come back, but they said we could take care of it right away. Thanks so much. More

Great experience! Everyone I worked with met or exceeded my expectations. They worked to make it easy for a busy person to buy a vehicle quickly. my expectations. They worked to make it easy for a busy person to buy a vehicle quickly. More

Wonderful service and timely.... just an oil change but treated very well. I bought the car here last October and have had it in twice so far for oil changes. The only "complaint" I have is that no one see treated very well. I bought the car here last October and have had it in twice so far for oil changes. The only "complaint" I have is that no one seems to know anything about floor mats. I never got the floor mats that were supposed to come with the car when I bought it. I have asked sales more than once and was told they were out of stock and would be called when the were in. Never got a follow up on that. Kinda makes you feel like once you buy the car you're not important anymore. Other than that my overall experience with this dealership has been happy. More