Andy Mohr Ford
Plainfield, IN
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Good service by good people. Dependable and reliable to get the job done. Always greeted with a smile an a hello. These people show what good service is about get the job done. Always greeted with a smile an a hello. These people show what good service is about More
Went into dealership on a Wednesday to buy a car and needed to get something's worked out. So, called ahead and made an appointment for 1:30 pm to come in an purchase a new 2014 Ford Escape. Upon our needed to get something's worked out. So, called ahead and made an appointment for 1:30 pm to come in an purchase a new 2014 Ford Escape. Upon our arrival we where told the Escape had been sold the day before!!! Wasted trip huh,,, well our salesman ask if we would like a grey one? The answer was No! So we where handed off to another salesman by the name of John Ostermeyer. He said he could find us a White one. He came to talk to us after finding the Escape, sit down at the table and began talking numbers with us. I stated please no bull crap, let's just talk, HE IMMEDIATELY Streghted his arms out and said,"I DONT HAVE TO TAKE THIS, OR LISTEN TO THIS, AND WE ARE NOT GOING THERE". So I said Let's Go!!!! HOW RUDE CAN SOMEONE BE!!! The whole experience WAS HORRIABLE!!!!!! WOULD NOT BUY A CAR FROM THEM!!!! THE WHOLE STAFF WAS AWEFUL!! THINK TWICE BEFORE GOING TO THIS DEALERSHIP PLEASE!!! GO WHERE YOU ARE TREATED LIKE YOU ARE SOMEBODY!! And by the way, I went to Bill Estes Ford the same day and bought a 2014 Ford Escape better than what I had originally planned! And I was TREATED LIKE FAMILY!!! More
Awesome Friendly service in a timely manner. The technicians seen to be sincere with their obligations of customer service as well as their duties of work ethics. technicians seen to be sincere with their obligations of customer service as well as their duties of work ethics. More
Prompt service to diagnose reason for check engine light on. Everyone was very nice to work with. I will return for further service when parts arrive. on. Everyone was very nice to work with. I will return for further service when parts arrive. More
Got the truck right in and fixed promptly. I was explained in detail what service did and was completely satisfied. Employees at Andy Mohr are top notch. explained in detail what service did and was completely satisfied. Employees at Andy Mohr are top notch. More
Never received car title for car purchased. It has been over 35 days. Dealer plates are expired and no one will return my call or my emails. I have asked to speak to a manager and am told the only manager over 35 days. Dealer plates are expired and no one will return my call or my emails. I have asked to speak to a manager and am told the only manager there is the new car manager. Spoke with him and he transferred me right back to the sales person who is not helping. This is just flat laziness and or not knowing how to do your job. Somebody failed Business 101. More
We like the quick service and hours of the service department! It makes getting an oil change easy and convenient. Plus it is near other places we want to shop which makes it even better. department! It makes getting an oil change easy and convenient. Plus it is near other places we want to shop which makes it even better. More
Awesome service certainly a 5 star dealership! I all so purchase the vehicle from a salesman by the name John Ostemeyer and it is was a good experience as well. purchase the vehicle from a salesman by the name John Ostemeyer and it is was a good experience as well. More