Andy Mohr Ford

Went into dealership on a Wednesday to buy a car and needed to get something's worked out. So, called ahead and made an appointment for 1:30 pm to come in an purchase a new 2014 Ford Escape. Upon our needed to get something's worked out. So, called ahead and made an appointment for 1:30 pm to come in an purchase a new 2014 Ford Escape. Upon our arrival we where told the Escape had been sold the day before!!! Wasted trip huh,,, well our salesman ask if we would like a grey one? The answer was No! So we where handed off to another salesman by the name of John Ostermeyer. He said he could find us a White one. He came to talk to us after finding the Escape, sit down at the table and began talking numbers with us. I stated please no bull crap, let's just talk, HE IMMEDIATELY Streghted his arms out and said,"I DONT HAVE TO TAKE THIS, OR LISTEN TO THIS, AND WE ARE NOT GOING THERE". So I said Let's Go!!!! HOW RUDE CAN SOMEONE BE!!! The whole experience WAS HORRIABLE!!!!!! WOULD NOT BUY A CAR FROM THEM!!!! THE WHOLE STAFF WAS AWEFUL!! THINK TWICE BEFORE GOING TO THIS DEALERSHIP PLEASE!!! GO WHERE YOU ARE TREATED LIKE YOU ARE SOMEBODY!! And by the way, I went to Bill Estes Ford the same day and bought a 2014 Ford Escape better than what I had originally planned! And I was TREATED LIKE FAMILY!!! More

Awesome Friendly service in a timely manner. The technicians seen to be sincere with their obligations of customer service as well as their duties of work ethics. technicians seen to be sincere with their obligations of customer service as well as their duties of work ethics. More

Prompt service to diagnose reason for check engine light on. Everyone was very nice to work with. I will return for further service when parts arrive. on. Everyone was very nice to work with. I will return for further service when parts arrive. More

I received excellent service at a good price and they got me in and completed in a timely manner. The sevice tech was very friendly. me in and completed in a timely manner. The sevice tech was very friendly. More

Got the truck right in and fixed promptly. I was explained in detail what service did and was completely satisfied. Employees at Andy Mohr are top notch. explained in detail what service did and was completely satisfied. Employees at Andy Mohr are top notch. More

Never received car title for car purchased. It has been over 35 days. Dealer plates are expired and no one will return my call or my emails. I have asked to speak to a manager and am told the only manager over 35 days. Dealer plates are expired and no one will return my call or my emails. I have asked to speak to a manager and am told the only manager there is the new car manager. Spoke with him and he transferred me right back to the sales person who is not helping. This is just flat laziness and or not knowing how to do your job. Somebody failed Business 101. More

We like the quick service and hours of the service department! It makes getting an oil change easy and convenient. Plus it is near other places we want to shop which makes it even better. department! It makes getting an oil change easy and convenient. Plus it is near other places we want to shop which makes it even better. More

Awesome service certainly a 5 star dealership! I all so purchase the vehicle from a salesman by the name John Ostemeyer and it is was a good experience as well. purchase the vehicle from a salesman by the name John Ostemeyer and it is was a good experience as well. More

In the past three (3) years; this is the seventh vehicle purchased at Andy Mohr Ford. They were a Five Hundred, Taurus, '12 Escape, '13 Fiesta, '13 Escape, Oldsmobile Delta 88, and a '13 F-150. My wife and purchased at Andy Mohr Ford. They were a Five Hundred, Taurus, '12 Escape, '13 Fiesta, '13 Escape, Oldsmobile Delta 88, and a '13 F-150. My wife and I have become 'life' committed customers of Andy Mohr Ford. Their service and dedication to customer service is impeccable. From William Worth to Adam Sullivan and everyone else on the team that I've dealt with; they leave no reason to go anywhere else. Then; of course you have the product Ford as well, which needs no explanation whatsoever. Just consider me a customer forever! - Chef Michael J. Arakawa - More

Living in Plainfield we drive by the dealership regularly. When we decided to look for a truck we started on the internet at Andy Mohr.com. We found the truck that interested us and went to the d regularly. When we decided to look for a truck we started on the internet at Andy Mohr.com. We found the truck that interested us and went to the dealership where we were approached by Justin. Justin offered to assist us in any way possible. We took the truck out for a test drive and was very satisfied with the truck. We went home and discussed the possibility of the sale. Within the next few days we called Justin and made an offer. The offer was refused by Willy but Willy came back with another offer. We discussed it further and made another offer to Dennis which led to the sale. Even though the deal took two weeks it was a great experience dealing with these guys. They all seemed to be well adversed to their product and worked hard to negotiate a workable deal. More