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Andy Mohr Ford
Plainfield, IN
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
February 01, 2019
STEALERSHIP ALERT! take your money elsewhere! I went to the andy mohr plainfield dealership to buy a used 2006 grand marquis. The customer service was hardly average to say the best but that wasn' I went to the andy mohr plainfield dealership to buy a used 2006 grand marquis. The customer service was hardly average to say the best but that wasn't even the worst part. During the test drive I discovered that the transmission slipped in 4th gear. When we went into the office to try and come to a deal I mentioned this and they responded by dropping the price 100 dollars (off 3300 which is top dollar for that car) to "copensate" for the 1700 dollars it would cost me to get a remanufactured transmission. Here comes the best part though, after they declined my offer on the car they said that "someone with less knowledge on the subject wouldn't even notice the difference and they would drive it for a little bit, then when it fails they will just bring it back and pay us to fix it." I hope this goes to show why I would call this place a stealership and not a dealership. More
by Dragon_slayer
Employees Worked With
Chris Walker, Kim edlen
January 31, 2019
Helpful, great positive attitudes, awesome We had a great experience, our salesman went above and beyond considering the Indiana weather at the time. Greatness all around!! The finance manager We had a great experience, our salesman went above and beyond considering the Indiana weather at the time. Greatness all around!! The finance manager was so upbeat and so energetic. More
by Holly
Employees Worked With
Kyle Hensley
January 31, 2019
Review Very helpful and speedy process i got the vehicle I was looking for at a resonable price and drive off that’s day on exactly what I wanted Very helpful and speedy process i got the vehicle I was looking for at a resonable price and drive off that’s day on exactly what I wanted More
by loganrusty97
Employees Worked With
Corey Stewart
January 31, 2019
Super friendly and flexible staff! Awesome experience! My wife and I leased a vehicle for the first time from Andy Mohr Ford. Everyone we worked with was pleasant and committed to making sure we had a gre My wife and I leased a vehicle for the first time from Andy Mohr Ford. Everyone we worked with was pleasant and committed to making sure we had a great experience. Our sales folks Michelle and Doug walked us through the details of the new car even though it was very cold! We love the vehicle and the service we received from the team. Highly recommend! More
by Dennis
Employees Worked With
Doug Coello, Michelle Doll, Keri Price
January 31, 2019
New Family Car Asanti (salesman) and Andy (finance manager) went above and beyond for our family. Making sure we got the best deal on the car we needed. They answere Asanti (salesman) and Andy (finance manager) went above and beyond for our family. Making sure we got the best deal on the car we needed. They answered TONS of questions and were accessible at all times. It was truly the best car buying experience we have ever had and we are so appreciative of their time and efforts. We left with a gorgeous 2019 Ford Flex and couldn’t be happier! Thank you! More
by Kmarlnee
Employees Worked With
Asanti and Andy
January 30, 2019
Phenomenal I am a repeat customer to Andy Mohr Ford and each time I am amazed at the treatment and service I receive. I have a particular salesman I deal with a I am a repeat customer to Andy Mohr Ford and each time I am amazed at the treatment and service I receive. I have a particular salesman I deal with and he has become like another son to me. I love Andy Mohr Ford. Everyone from the receptionist to the general manager are absolutely wonderful to deal with. More
by Fruits
Employees Worked With
Gary Gross, Cory Stewart, Jack McKinney and Jon Blakely.
January 29, 2019
Horrible quality and service This is the 4th time I've had my vehicle in for service. 3 recall related repairs and 1 non-recall related (scheduled for 1/30/19). The quality of wor This is the 4th time I've had my vehicle in for service. 3 recall related repairs and 1 non-recall related (scheduled for 1/30/19). The quality of work, communication and follow up, and overall attitude of the staff is atrocious. This will be my last Ford truck purchase and absolutely my last purchase at any Andy Mohr dealership More
by BigDog325
Employees Worked With
Sierra
January 29, 2019
Don was a nice salesman and not pushy which is preferred. We had a good experience with our salesman (Don) and the dealership. The only thing that I would have asked is that my purchase was able to be "detail We had a good experience with our salesman (Don) and the dealership. The only thing that I would have asked is that my purchase was able to be "detailed" prior to leaving as it was a long drive for us to bring the vehicle back but they reimbursed my gas so that made up for the inconvenience. Overall I will recommend them to others. More
by Vehicle
Employees Worked With
Don
January 29, 2019
Unappreciated Service department is always packed and taking vehicle in can be an all day event. When I do take vehicle I don’t feel it gets the quality service. Service department is always packed and taking vehicle in can be an all day event. When I do take vehicle I don’t feel it gets the quality service. Rushing mechanics in my opinion results in bad experiences and creates issues. Told something about vechicle which isn’t true doesn’t sit well with me since they are suppose to be the experts. I shouldn’t have to take my vehicle in to another place for a second opinion. I would rate lower but there is some effort by some staff that makes the experience acceptable. The service on vehicles and lack of knowledge makes this rating in my opinion. More
by Kurt76
Employees Worked With
N/A
January 29, 2019
Reggie is great! Every time I come to the dealership Reggie takes great care of me. I have had some weird problems with my car and warranty. Reggie has done a great jo Every time I come to the dealership Reggie takes great care of me. I have had some weird problems with my car and warranty. Reggie has done a great job on making sure that I leave happy. I will be back in again soon. More
by 1234
Employees Worked With
Reggie in service
