Andy Mohr Ford

Missing paperwork ,approved loan with false income amount, rude , I took car back within 12 hours telling them I could not afford the car and asked for my car back they said I was going to have to ta amount, rude , I took car back within 12 hours telling them I could not afford the car and asked for my car back they said I was going to have to take the car and my trade was gone !!!! I have tried everything to get my car back DO NOT TAKE A CAR OFF PARKING LOT AS THEY LIE THROUGH THEIR TEETH!!Sales associate was very rude when I went back stay away from David K. Lewis @ Chris Slagle business manager ! I will not let this go until I get justice. I have contacted better business bureau and family lawyer along with channel 6 news . I cant sleep from worry this has been the worst I could have ever been treated and I am sure there must be other customers that have been treated as I have I do not want this to happen to any other person looking for an affordable car! Stay away from Andy Mohr Ford there are dealers in Indianapolis with integrity and morels and truly want to make the purchase a pleasant experience! my rating is a negative 10!!!!! More

Poor customer service. I was working with someone and after they ran the credit, I never heard anything else. I just felt it was poor service, so I purchased some where else! I felt that was rude. The on after they ran the credit, I never heard anything else. I just felt it was poor service, so I purchased some where else! I felt that was rude. The one in Plainfield IN More

Extremely difficult dealership to deal with. I could never stay in contact with one single person who knew the actual status of the vehicle. I don’t recommend at all. never stay in contact with one single person who knew the actual status of the vehicle. I don’t recommend at all. More

Horrible experience! Had a scheduled appointment for their delivery program today. Had my financing, all of the paperwork requested, had scheduled a time for truck to be Had a scheduled appointment for their delivery program today. Had my financing, all of the paperwork requested, had scheduled a time for truck to be delivered. Instead of the truck, we got a phone call saying “truck had been sold, after hours last night “. Who does that? Amazed that they would do that to guaranteed sale. More

I bought a truck for 32.000 and two days latter I went online to Andymohrs ford.com to check and I found my truck for 25.000. I went back to the dealer to check if they could do something about it that bi online to Andymohrs ford.com to check and I found my truck for 25.000. I went back to the dealer to check if they could do something about it that big different and why did they give a super higher price when they are supposed to give u the best deal. They said nothing they can do. xxxxxxxx!!! Don’t trust them More

YOUNG BUYERS BEWARE!!!!!!!!!!!!!!!!!!!!!!!!! Young buyers beware!!!!!!! My 21 year old son was in need of a truck, keep in mind he lives in Kalamazoo Mi. Amidst this Covid 19 situation all dea Young buyers beware!!!!!!! My 21 year old son was in need of a truck, keep in mind he lives in Kalamazoo Mi. Amidst this Covid 19 situation all dealerships are closed in Michigan as well as all hotels along the way to indianapolis. He speaks to Donna a sales rep he explains his situation provides all credit info etc before heading towards indy (4 hour drive) He arrives at 820 pm 20 minutes after closing he was instructed they would wait for him. Now the fun begins, He is greeted by Donna at that time she tells him they cannot get him approved on the vehicle he wanted and drove 4 hours to purchase. Miraculously they have the perfect truck cleaned and ready that he is approved for not even close to what he wanted. Which is called the "switch car" Why on earth would they send a 21 year old 4 hours from home nowhere to stay because everything is shut down. They simply coud have called him once they knew he didnt qualify for the original truck and gave him the option of turning back around and go home no harm no foul. Instead they thought they could JAM my kid into something he doesnt want and get away with it. Come on guys dont give all of us car guys a bad rep. Also Babu the finance manager is a liar and very unprofessional. Not even offer to give him a tank of gas wow!!!! DONT TRUST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i thought dealers were trying to help other dealers out in this time of crisis More

Been trying to buy 2015 escape been going back forth on texts 3 weeks later finally went to look at it got there the salesmen tells me it has been sold a have no problem with then told me it had blown moto texts 3 weeks later finally went to look at it got there the salesmen tells me it has been sold a have no problem with then told me it had blown motor u would think if it had a blown motor they would have told me that weeks before you think they would have put that little bit of info on description of escape More

Service Scammed The trunk on my Andy Mohr purchased 2013 Ford Focus would not open. I brought it in for service and the car was promptly fixed, with service stating t The trunk on my Andy Mohr purchased 2013 Ford Focus would not open. I brought it in for service and the car was promptly fixed, with service stating that I needed a new trunk actuator. 400 bucks later I was on my way. This week my trunk failed to open once again. This time (and I should have the first time) I reviewed the possible issues for this problem on You Tube. After determining that the problem could be a fuse, broken wire, or actuator (motor), I checked the fuse...no problem there. Next I went to the wire harness located in the trunk and found the wire had split in two. What I also found was that the wire had previously been repaired by Andy Mohr and they did a poor job splicing the wire back together and it broke again. I received no new actuator, no new parts....just a 400 dollar bill for my trouble. Stay away....far away from these guys. More

Buying Used Car Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun Great Experience in purchasing a used car. From test drive to financing to delivery very easy, and no pressure. Jamaal was very knowledgeable and fun to work with. More