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Andy Mohr Ford
Plainfield, IN
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 391 reviews
August 02, 2021
I went to Andy Mohr Ford to get my oil changed on 7-31-21. The works was performed even though I just wanted an oil change. I got home by and noticed a lug nut sticking out because it was not tighten 7-31-21. The works was performed even though I just wanted an oil change. I got home by and noticed a lug nut sticking out because it was not tightened. I immediately checked the others and they were tight. My confidence in the dealership is fading, back in the early summer a salesperson - Gavin- made a smart a$$ comment to me and a manager -Chris- when I told him about never commented on the matter. I go to Andy Mohr Ford because I have a family member that be works there - not in sales or service and I bought the vehicle there. My next vehicle will not come from Andy Mohr. More
by upset customer
Employees Worked With
I don't know the name
July 17, 2021
If I could give them a minus I would. They cheated us out of our trade in. Read your contract and Don’t believe them when they say it will be fine.. If they did it once you can believe they’ll do it again. I of our trade in. Read your contract and Don’t believe them when they say it will be fine.. If they did it once you can believe they’ll do it again. I have a big family. I’m doing my best to keep everyone from not making my mistake. Be careful. I who’s I could remember all their names that we worked with.Frank Wolf. Was our sales person at the time. He felt bad but couldn’t help us. More
by Peggy
Employees Worked With
Frank wolf
July 02, 2021
From start to finish the whole process was very smooth and eventful. Zach Zukas was very friendly attentive and very helpful. He showed me several vehicles that I was interested in and listen to my wants and eventful. Zach Zukas was very friendly attentive and very helpful. He showed me several vehicles that I was interested in and listen to my wants and needs that I was wanting in a vehicle. It was amazing how smooth process was and I was very pleased with the outcome. I could’ve had not asked for a better sales person that day. He is an asset to Andy Mohr Ford. Scott Gardner Business Manager was extremely attentive and showed me all the financial numbers. Was very efficient and explained everything. It was a smooth transaction. Thank you again for a wonderful experience. My son even went to Andy Mohr Ford and purchased a vehicle as well. Definitely would recommend the dealership to anyone. More
by Rmyers12000
Employees Worked With
Zach Zukas Scott Gardner
June 10, 2021
Outstanding used car sales department.Dennis Pennington Outstanding used car sales department. Dennis Pennington and Kyle Hensley , and Scott went above and beyond . Great experience, love our Challenger Outstanding used car sales department. Dennis Pennington and Kyle Hensley , and Scott went above and beyond . Great experience, love our Challenger Hellcat Red- eye . Thank you. More
by vrw1353
Employees Worked With
Dennis Pennington , Kyle Hensley , Scott
June 09, 2021
Very great customer service very knowledgeable young man really appreciate his patience and explaining everything clearly and the finance of the vehicle was great just overall great experience really appreciate his patience and explaining everything clearly and the finance of the vehicle was great just overall great experience More
by leonardscott2018
Employees Worked With
Jordan Reed
June 08, 2021
I bought 1 truck from Andy Morn dealership in 01/15/21. I got a good deal and very professional fast service. The staff is very friendly and gave me my choice with no pressure. I bought my 2nd truck in June got a good deal and very professional fast service. The staff is very friendly and gave me my choice with no pressure. I bought my 2nd truck in June 2021 and again I was overwhelmed with their professionals and the great deal I got Again. My 2009 and 2007 trucks are like new and saved me a ton of cash. More
by rickswars93
Employees Worked With
The staff.in used dealership.
June 07, 2021
Dropped car off Thursday. Checked requested time for pick up at 6 Friday. Never heard anything so called Friday and was told service had already closed. Called early Saturday and service advisor said radio p up at 6 Friday. Never heard anything so called Friday and was told service had already closed. Called early Saturday and service advisor said radio problem couldn’t be duplicated by the techs. Asked if it was ready then and she asked what else were they supposed to do. Had forgot to do oil change that was checked on their night box envelope. I am never returning for business there as long as that advisor is working there. Asked to speak to manager Saturday when we picked up. Was told he was off and told to call Monday. Was told Monday he was off. We have bought several cars with this group but that isn’t happening again. More
by bkjecmDaddy
Employees Worked With
Buffy
June 06, 2021
The Works was performed quickly, however there was large oily handprint on on the left rear door and only one tire had the correct air pressure. Please check the air pressure on all tires, not just one. oily handprint on on the left rear door and only one tire had the correct air pressure. Please check the air pressure on all tires, not just one. More
by steve
Employees Worked With
Service advisor
June 05, 2021
Another bad experience and now do I don't them or my car. Each time I take it in, they tell me something different and they claim my previous diagnosis was wrong. Not sure what to believe Each time I take it in, they tell me something different and they claim my previous diagnosis was wrong. Not sure what to believe More
by Anth
Employees Worked With
Daniel and Cody
