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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.2
366 Reviews

366 Reviews of Champion Chrysler Jeep Dodge - Service Center

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June 21, 2022

Jeep Wave service managed and completed satisfactory by Matt O'Brien and his staff at Champion Chrysler Jeep Dodge! 10/10. More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Jun 23, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

June 21, 2022

I had some service done to my Grand Cherokee. They got me right in and took me to my office. Kind, cheerful service writer Haley! More

by Jcorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
Jun 24, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

June 19, 2022

The best customer service! Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did More

by jwhit427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Janae went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

June 15, 2022

I have nothing but good to say about Champion’s service department. My wait time was very reasonable (for oil change and tire rotation). There were personnel changes since my last visit and the manager of More

by Munchkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt O'Brien
Jun 22, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

Jun 22, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

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June 09, 2022

They did not communicate very well with me. They were not truthful about what was taking so long. They lost my key fob somehow which ends up being why it took so long. Their voicemail system is More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt O'Brien, Jamie Freeman
Jun 21, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Brent, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 24, 2022

I have my vehicle serviced at Champion. They never do anything extra unless they go over the details with me. Always professional, gets things done in a timely manner, despite being extrem More

by Jeep Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Davis
May 27, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 22, 2022

Good communication, completed on-time. Matt was very helpful, and driver Don was super friendly. More

by frosty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
May 26, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're very happy that Matt and Don were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 20, 2022

Very unprofessional service advisor Jaime Left vm over 30 times without call back to me More

by Carls2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Freeman
May 27, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Cross Pohl, General Sales Manager, cpohl@championcjd.com

May 28, 2022 -

Carls2112 responded

My # is 765 610 2730

May 01, 2022

I had an issue with the touchscreen controls on my Charger, and the warranty was just days away from expiration. The Champion Service personnel noted this and found an appointment time that was ‘unde More

by Kit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
May 04, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 28, 2022

OUTSTANDING SERVICE ON MY HALO VEHICLE, MY RAM TRX. I KNOW IT IS IN GOOD HANDS WITH WITH DAVID AND MATT. More

by skennicutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID SMITH, TECH WHO SERVICED MY TRX., Matt O'Brien
May 03, 2022 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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