Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
366 Reviews of Champion Chrysler Jeep Dodge - Service Center
The best customer service! Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did Janae went above and beyond. I had an appointment to take my new Jeep to get a hitch and windows tinted. There was a miss communication and one did not get done. Not only did Janae take care of this she delivered my Jeep to my house the next day! I cannot thank her enough for not only helping me through the process of buying a new Jeep but being such a kind and caring individual! Highly recommend Champion! Ask for Janae! More
I have nothing but good to say about Champion’s service department. My wait time was very reasonable (for oil change and tire rotation). There were personnel changes since my last visit and the manager of department. My wait time was very reasonable (for oil change and tire rotation). There were personnel changes since my last visit and the manager of the service department came to me to explain them. More
They did not communicate very well with me. They were not truthful about what was taking so long. They lost my key fob somehow which ends up being why it took so long. Their voicemail system is They were not truthful about what was taking so long. They lost my key fob somehow which ends up being why it took so long. Their voicemail system is terrible and they didn’t return calls. Pretty disappointing and doubtful I will return there More
I have my vehicle serviced at Champion. They never do anything extra unless they go over the details with me. Always professional, gets things done in a timely manner, despite being extrem They never do anything extra unless they go over the details with me. Always professional, gets things done in a timely manner, despite being extremely busy. More
I had an issue with the touchscreen controls on my Charger, and the warranty was just days away from expiration. The Champion Service personnel noted this and found an appointment time that was ‘unde Charger, and the warranty was just days away from expiration. The Champion Service personnel noted this and found an appointment time that was ‘under warranty’. Then, they quickly resolved the issue with the touchscreen. Very professional! I will be back! More