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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.2
367 Reviews

367 Reviews of Champion Chrysler Jeep Dodge - Service Center

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January 05, 2020

After dealing with a large number of service people I can TRULY say that Yvonne was the absolute best! I’m SOOOOOOO SATISFIED! 💕 She worked so hard for us. Dealing with an unreasonable extended warranty com More

by Anthony T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are pleased to hear that you had an excellent experience with Yvonne and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 05, 2020

Service team addressed all issues in a prompt and professional manner. They are easy to work with and made sure I understood all costs before service was performed. More

by Adamras1079
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf, Clarence McGirr
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 04, 2020

Great service . Friendly people . Polite knowledgeable about what needed to be done to truck . Called me every time she had update on truck. Thank you . More

by Dale Rollins
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Dale, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Champion Chrysler Jeep Dodge Ram satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 04, 2020

The service I received was excellent! My only complaint would be the survey sent afterwards. You can’t submit your review unless you leave a minimum of 25 words regarding your experience. My initial senten More

by Shanika Bullock
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 03, 2020

I've always trusted this dealer. Their diagnostics and service is on point. I heard they offer courtesy rides but never been offered one. The place is nice and clean More

by Raslock
Recommend Dealer
Yes
Employees Worked With
Keisha
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Hi Raslock and thank you! We can't tell you how much we appreciate your customer loyalty! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 31, 2019

I was given the run around on the warranty for my tire and then it took 4 days for my tire to be replaced. My car was dropped off a 8am in the morning and not even looked at till 3pm that evening. More

by mitchell7643
Recommend Dealer
No
Employees Worked With
Matt O'Brien, Clarence McGirr
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Mitchell, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

December 31, 2019

Jeff Klein runs an amazing service department. Service dept. is the reason we return to purchase our Jeeps! Jon Stumpf is incredible to care for his clients. And I love the new waiting area. Slam dunk! More

by aweller
Recommend Dealer
Yes
Employees Worked With
Jeff Klein, Jon Stumpf
Jan 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Champion Chrysler Jeep Dodge Ram! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 29, 2019

Courteous customer services team. Helps ease any undue stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance fo More

by Howard.g
Recommend Dealer
Yes
Employees Worked With
Jason, shuttle driver. Excellent driver!, Jon Stumpf
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Champion Chrysler Jeep Dodge Ram. Thank you so much for your business and please let us know if there's anything else we can do for you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

December 29, 2019

I had a very frustrating experience with my warranty company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly thi More

by Yost.roberts
Recommend Dealer
Yes
Employees Worked With
Yvonne Rogers
Dec 30, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Yvonne. Please let us know if we can ever help you in the future. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

December 28, 2019

The tech was quick thorough and very informative. He answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have More

by Joakes884
Recommend Dealer
Yes
Employees Worked With
Rusty Graham, Jon Stumpf
Dec 29, 2019 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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