Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
367 Reviews of Champion Chrysler Jeep Dodge - Service Center
After dealing with a large number of service people I can TRULY say that Yvonne was the absolute best! I’m SOOOOOOO SATISFIED! 💕 She worked so hard for us. Dealing with an unreasonable extended warranty com TRULY say that Yvonne was the absolute best! I’m SOOOOOOO SATISFIED! 💕 She worked so hard for us. Dealing with an unreasonable extended warranty company was a nightmare. Without Yvonne we would have been eaten alive! They made it very difficult for us but she stayed the course and helped us tremendously! We’ll NEVER forget her... NEVER! Thanks Yvonne! P.S I never give a 5 Star rating for anyone or anything! Pin 5 Stars on Yvonne! 🌹 More
Service team addressed all issues in a prompt and professional manner. They are easy to work with and made sure I understood all costs before service was performed. professional manner. They are easy to work with and made sure I understood all costs before service was performed. More
Great service . Friendly people . Polite knowledgeable about what needed to be done to truck . Called me every time she had update on truck. Thank you . about what needed to be done to truck . Called me every time she had update on truck. Thank you . More
The service I received was excellent! My only complaint would be the survey sent afterwards. You can’t submit your review unless you leave a minimum of 25 words regarding your experience. My initial senten would be the survey sent afterwards. You can’t submit your review unless you leave a minimum of 25 words regarding your experience. My initial sentence was all I wanted to say which summarized my experience but I was forced to elaborate. If this is how it will be done in the future this will be my last review. More
I've always trusted this dealer. Their diagnostics and service is on point. I heard they offer courtesy rides but never been offered one. The place is nice and clean service is on point. I heard they offer courtesy rides but never been offered one. The place is nice and clean More
I was given the run around on the warranty for my tire and then it took 4 days for my tire to be replaced. My car was dropped off a 8am in the morning and not even looked at till 3pm that evening. and then it took 4 days for my tire to be replaced. My car was dropped off a 8am in the morning and not even looked at till 3pm that evening. More
Jeff Klein runs an amazing service department. Service dept. is the reason we return to purchase our Jeeps! Jon Stumpf is incredible to care for his clients. And I love the new waiting area. Slam dunk! dept. is the reason we return to purchase our Jeeps! Jon Stumpf is incredible to care for his clients. And I love the new waiting area. Slam dunk! More
Courteous customer services team. Helps ease any undue stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance fo stress with filing claim with warranty company. Efficient work and turnaround. Also provided detailed explanation regarding additional maintenance for vehicle. More
I had a very frustrating experience with my warranty company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly thi company. Took them 2 weeks to even approve the repairs. Another 2 weeks to get the parts. So it took 5 weeks to get the repairs completed. Mostly this was beyond the dealers control. And Yvonne was awesome helping me get helping me deal with the situation. She was very good at dealing with things that were out of her control and communicating with me and keeping me apprised of the situation. Also making sure I had another vehicle to drive for 5 weeks. Great costumer service from her. More
The tech was quick thorough and very informative. He answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have answered any and all my questions in a polite and understanding way. Rusty and champion is easily the nicest, fastest, and easiest dealership I have had to work with. More