Champion Chrysler Jeep Dodge - Service Center
Indianapolis, IN
367 Reviews of Champion Chrysler Jeep Dodge - Service Center
I purchased my car here and have used them for all maintenance and repairs. They are courteous and professional. The remodel of the waiting area is really nice. They always make an effort to find disc maintenance and repairs. They are courteous and professional. The remodel of the waiting area is really nice. They always make an effort to find discounts on the suggested service. If I have to wait, they manage to complete the work faster than estimated. More
The dealership welcomed my dad and I very nicely. Rodney had a smile on his face and greeted us He was polite and wanted us to get what’s best for us. He soon helped us buy a jeep and we couldn’t be happie had a smile on his face and greeted us He was polite and wanted us to get what’s best for us. He soon helped us buy a jeep and we couldn’t be happier. More
Had an appointment for repairs with rental scheduled for early morning drop-off. Waited over an hour for the person who handles rental to be available. When they brought the rental out front, the person doi early morning drop-off. Waited over an hour for the person who handles rental to be available. When they brought the rental out front, the person doing the inspection didn't notice the nail in the tire. Thankfully, I did. It still took them another 30 minutes to sort all that out. I chose not to use the shuttle because the driver is erratic on the road. Only other option is the rental (not a loaner which it should have been since the repairs were warranty work) and I was still late for work even though I arrived an hour earlier than suggested. So much trouble, time wasted, disorganized. Then they try to sell me on thousands of dollars in other repairs , but failed to mention the 1 repair that was actually needed: a broken CV boot thing. And, the courtesy wash they always send coupons for never got done. So I left with a dirty car, a huge estimate and a determination not to return unless I absolutely have to. Since the million dollar remodel, the shop has gone way way down in service. More
Went in for a recall repair. Easy to schedule service and friendly staff. They called me during the service to try to up sell me various overpriced maintenance. I could go anywhere and get it for half the pr friendly staff. They called me during the service to try to up sell me various overpriced maintenance. I could go anywhere and get it for half the price. Call was super annoying and used car salesmen like. More
Service department was great. No issues at all The service department was great. No issues at all. Very courteous and professional. What I did not care for was salespeople harassing me while waitin The service department was great. No issues at all. Very courteous and professional. What I did not care for was salespeople harassing me while waiting on my vehicle trying to sell me a new truck. I was attempting to get some work done on my laptop while waiting and did not need to be bothered by salespeople, we all have to work for a living, let me do my job, I'll let you do yours. If I wanted a new truck, I would ask for info or a salesperson. But again the service people were wonderful. Jon Stumpf took good care of me, was a great communicator and was highly professional with concise and clear details of everything that took place. More
Prompt and courteous service at a convenient location. Provides shuttle service allowing patrons to drop off vehicles and get on with their day. Facilities upgraded recently and great atmosphere. Provides shuttle service allowing patrons to drop off vehicles and get on with their day. Facilities upgraded recently and great atmosphere. More
They were quick and honest about my costs! Service Manager was very informative but not pushy on adding additional work. Admin staff when I checked out was friendly and understanding! Manager was very informative but not pushy on adding additional work. Admin staff when I checked out was friendly and understanding! More
Kyle was Awesome! I run a fleet of vehicles and cant afford any downtime on my vans. Kyle took my van in, ordered the part ASAP, and my van was back on the road a day e I run a fleet of vehicles and cant afford any downtime on my vans. Kyle took my van in, ordered the part ASAP, and my van was back on the road a day earlier than expected! Thank you Champion Chrysler Jeep, and Kyle! More
Taken truck in twice now for water intrusion. First time had to take it back because they didn’t clean the headliner. Leak wasn’t fixed, so I had to take it in again. They tried telling me the leak was old had to take it back because they didn’t clean the headliner. Leak wasn’t fixed, so I had to take it in again. They tried telling me the leak was old and couldn’t find anything. Leak still isn’t fixed as the staining has grown since the water test. More