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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.2
367 Reviews

367 Reviews of Champion Chrysler Jeep Dodge - Service Center

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April 07, 2020

I purchased my car here and have used them for all maintenance and repairs. They are courteous and professional. The remodel of the waiting area is really nice. They always make an effort to find disc More

by Taisha
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger, Matt O'Brien
Apr 08, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We really appreciate your feedback, Taisha. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

March 30, 2020

The dealership welcomed my dad and I very nicely. Rodney had a smile on his face and greeted us He was polite and wanted us to get what’s best for us. He soon helped us buy a jeep and we couldn’t be happie More

by Aiden Moyers
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor, PORKCHOP WOOLUM
Apr 08, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

March 29, 2020

Had an appointment for repairs with rental scheduled for early morning drop-off. Waited over an hour for the person who handles rental to be available. When they brought the rental out front, the person doi More

by A Enmark
Recommend Dealer
No
Employees Worked With
Ron Spears
January 26, 2020

Went in for a recall repair. Easy to schedule service and friendly staff. They called me during the service to try to up sell me various overpriced maintenance. I could go anywhere and get it for half the pr More

by Jeep scott
Recommend Dealer
No
Employees Worked With
Clarence McGirr
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 26, 2020

He help me out but he could have done a better job by spend more time to explain my next appointment service what i would need to get done More

by Pierre
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf, Ray Hoffman
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 25, 2020

Service department was great. No issues at all The service department was great. No issues at all. Very courteous and professional. What I did not care for was salespeople harassing me while waitin More

by jycfineartcreations@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Champion Chrysler Jeep Dodge Ram special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

January 24, 2020

Prompt and courteous service at a convenient location. Provides shuttle service allowing patrons to drop off vehicles and get on with their day. Facilities upgraded recently and great atmosphere. More

by RoyT
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Champion Chrysler Jeep Dodge Ram, we value our customers and we look forward to seeing you on your next visit. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 24, 2020

They were quick and honest about my costs! Service Manager was very informative but not pushy on adding additional work. Admin staff when I checked out was friendly and understanding! More

by purduegal10
Recommend Dealer
Yes
Employees Worked With
Clarence McGirr
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 24, 2020

Kyle was Awesome! I run a fleet of vehicles and cant afford any downtime on my vans. Kyle took my van in, ordered the part ASAP, and my van was back on the road a day e More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 27, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate the kind words, Larry. We look forward to seeing you again in the future! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

January 24, 2020

Taken truck in twice now for water intrusion. First time had to take it back because they didn’t clean the headliner. Leak wasn’t fixed, so I had to take it in again. They tried telling me the leak was old More

by Alzellers
Recommend Dealer
No
Employees Worked With
Jon Stumpf
Feb 06, 2020 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We value the opportunity to learn of your experience here at our dealership. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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