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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.2
367 Reviews

367 Reviews of Champion Chrysler Jeep Dodge - Service Center

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April 07, 2021

Trustworthy service advisor does what my vehicle needs and does not try to sell extra or unneeded work. The work is done quickly and correctly every time More

by victor.melchiorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson
Apr 12, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the positive review, Victor and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 06, 2021

THE SERVICE DEPARTMENT TRIED TO OVERCHARGE ME, AND DIDNT EVEN GET MY CAR WASHED LIKE THEY SAID. HE TOLD ME 175 DOLLARS, BUY IT ONLY COST 90 BUCKS More

by labraun17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf, Amy Rivelli
Apr 12, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 06, 2021

I had my old Jeep serviced here for several years after moving to Indianapolis and always had good experiences. I bought a new Wrangler Rubicon from Champion last year as a result, and the few post-purchas More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Jon Stumpf, Keisha Tranbarger, Michael Rice
Apr 09, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 06, 2021

Probably the best service I’ve received from this dealership. Previous visits have always resulted in something unresolved. Hopefully I didn’t jinx myself and the service engine light will stay off.. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, Amy Rivelli
Apr 09, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 06, 2021

So happy to have Amy at Champion - she worked for my prior dealership and is a huge asset! I had a minor issue (that ended up not being an issue after all) and both Amy and J.R. were quick to address t More

by bburgkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha Tranbarger, JR Evans, Amy Rivelli
Apr 09, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your great review, ! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 05, 2021

I received great service for my car. Price for my service was very reasonable, it helped that I had a warranty. Staff was very professional and courteous. More

by shanteeramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Apr 08, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 03, 2021

I went in for an oil change. I thought my filter might need to be changed. The customer rep said that the filter had been changed recently and nothing needed attention. It is good to feel I can trust thei More

by JimA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 02, 2021

Fast and Friendly staff that was very communicative. Price seemed fair for the service which was done in one day. Matt at the service desk was nice More

by Missie.best
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 02, 2021

They were quick and the waiting area was super nice. Sad to see that most of the mechanics were not wearing masks. That didn’t make me feel great about getting back into my car. More

by 18Jecomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 01, 2021

The team at Champion highly values customer service. They are professional, courteous, and timely in the service they provided. I would high recommend them as their price point was very reasonable as More

by Lsu1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans, Marshall Wilson, Michael Rice
Apr 07, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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