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Champion Chrysler Jeep Dodge - Service Center

Indianapolis, IN

3.2
367 Reviews

367 Reviews of Champion Chrysler Jeep Dodge - Service Center

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April 14, 2021

First rate facility, excellent service and quick, add to that a reasonable cost and I’m not sure what else you could want. And the coffee is good too🙏 More

by Rsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
Apr 19, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 13, 2021

told me dodge replaced a part on my car which was a lie. Never heard back from buddy here afterwards. Didn’t even want them to fix my issue. Just needed to know what was the cause More

by Amg
Customer Service
Recommend Dealer
No
Employees Worked With
Marshall Wilson
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 13, 2021

Matt at Champion Chrysler is very courteous and professional. He went above and beyond to try to save me money on my service bill by checking my service contact thoroughly to make sure everything More

by roadrunner465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 15, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 13, 2021

From beginning to end it was handled professionally and swiftly. They were able to book the appointment in a reasonable timeframe. Service was quick. Dealership looked great and very clean. Amy explained e More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Rivelli
Apr 15, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We cannot thank you enough for this glowing review of our service center, Mandy! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 12, 2021

I’m not sure with the rating that I should leave as my check engine light is still on which is the only reason I took my vehicle to Champion CJDR. I knew the repair would be costly going to a dealershi More

by Tosha.lumbreras2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Stumpf, Keisha Tranbarger
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 02, 2021 -

Tosha.lumbreras2 responded

I left 2 messages on Friday as I needed to wait before sending my response. The first message was left in the AM and the second message was left in the early afternoon. I guess that I will send an email with a read receipt to see if you even read it! Tosha Lumbreras

April 11, 2021

Absolutely stellar service. They went above and beyond looking for the part I needed, working me in, excellent communication, and being so accommodating. Best service I have ever had at a dealership More

by tdsuarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans
Apr 14, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 10, 2021

Jon S. is always knowledgeable and friendly! I am assured each time that I made a great purchase and will definitely purchase from Champion Again! More

by Renae M Green-Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
W V (Doc) Pickens, III, Jon Stumpf
Apr 14, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Cross Pohl, General Sales Manager, cpohl@championcjd.com

April 08, 2021

Friendly and very professional.Always keeps me informed on what’s going on with my car, and what I need to do to maintain it. More

by randy064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rice
Apr 13, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 08, 2021

Great service and customer centric attitude. Marshall my service advisor kept me informed through the process. Initially was told that schedule was very full and could be following week but Marshall informe More

by Michael.Sapienza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Wilson
Apr 13, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

April 07, 2021

Every time I come to get my car serviced Matt is there to help me with any questions and I like working with him. He always explains the process and his communication is excellent. More

by Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien
Apr 12, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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