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Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.1
2,499 Reviews
Andy Mohr Chrysler Dodge Jeep Ram is a Certified Five Star Elite Indianapolis Dealership. We sell new Chrysler, Dodge, Jeep and Ram vehicles, Mopar parts and accessories as well as pre-owned vehicles and certified pre-owned vehicles. We service and repair all Chrysler, Dodge, Jeep and Ram models. Financing is available.
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4505 W 96th St

Indianapolis, IN

46268

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Showing 2,499 reviews

March 19, 2021

The worst experience to date. My brakes are still grinding. No multi vehicle inspection was completed. I still have tools and bolts in my car. More

by Veronica K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keisha Tranbarger, Marshall Wilson
Apr 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 19, 2021

I went to champion looking for a new truck. Janae made the process super easy. She was easy to work with and made it a quick process! Super excited for my new truck! More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thanks for this awesome review, Anthony! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 19, 2021

I had seen the van online and went to see it at the dealer. All the staff were very helpful and the whole experience went smooth. Thank you all. More

by yy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kittner, Derrick (DJ) Johnson
Mar 24, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 18, 2021

Personally, I chose this dealership thanks to the excellent care I received from Rod Taylor. Rodney was very attentive to my needs and accommodated every request I made. He was straightforward, hones More

by brentawayman72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Rodney Taylor, Marshall Wilson, Owen Walker
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 18, 2021

We arrived at 6 pm to look at driving a gas and diesel 3/4 ton pickup. They were very helpful in answering our questions. Let us drive both and see the different trim levels. After we talked To each oth More

by Rpenzesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Allen, Ray Hoffman
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 18, 2021

Horrible customer service. They lied about everything. They tried selling us warranties that we didn’t need because it was a lease. Told us there was no normal wear and tear coverage. I called Chrysler an More

by phil c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Allen
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us again. You and I have already discussed and resolved this matter. If you feel that there is more to discuss please contact me at your earliest convenience. Sincerely, Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 18, 2021

Great service. Prompt. Timely. Nice to have all car service done at same place and records of all service done. Friendly. Courteous. I don’t like having a limit on how many words I have to write when g More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who.
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 18, 2021

I heard about Janae from a friend. After not having any luck getting a car anywhere else i reached out to her and was very happy with the results. I LEFT WITH A CAR and I’m happy More

by brandyterriflagg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janae Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Brandy, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Champion Chrysler Jeep Dodge Ram! Cross Pohl, General Sales Manager, cpohl@championcjd.com

March 17, 2021

Needs some work on service department and sales dept. Walked the lot of new trucks and most of them was in mud or puddles of water keeping use from looking into or looking at sticker . Your building look More

by Ploughe24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Brien, JR Evans, Amy Rivelli
Mar 22, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

March 17, 2021

Hello, I had a wonderful experience purchasing a 2018 Dodge Charger R/T Scat Pack. The process was stress free and pleasant. Rodney was very thorough and knowledgeable. He was able to assist me at gettin More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
Mar 18, 2021 -

Andy Mohr Chrysler Dodge Jeep Ram responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Cross Pohl, General Sales Manager, cpohl@championcjd.com

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