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Andy Mohr Chevrolet
Plainfield, IN
1,739 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 05, 2023
I guess you are forced to click at least one star. I would give the sales staff a higher rating but would be highly cautious of their used car inventory and their service/repair/inspections. Drove 2 p I would give the sales staff a higher rating but would be highly cautious of their used car inventory and their service/repair/inspections. Drove 2 plus hours to look at a car, sales staff was great, very polite, well informed of car options, answered questions. Car had a heavy cleaner smell, thought it had just been detailed on the interior. Test drove the car twice at different time periods over the four hours we were there with the last two just waiting, had even called ahead, we were treated very politely. Had some of the typical nose up in the air employees, we did not have to deal with them. Signed the papers right at closing time. Left the car lot to head home and get less than a mile down the road, tire sensor light comes on. Never came on either time we test drove it??? Not a big item, but how did sensor not come on until after we purchased and left??? Get the car home and a family member looks at the car and says what is that smell?? I said cleaner. Drove car next day family member said that smell was strong when the car started. Family member gets headache riding in car??? Schedule an appointment at local service shop. Minutes after getting it in the shop I am told CRACKED EXHAUST MANIFOLD. So we were sent off from Andy Mohr lot with a huge SAFETY ISSUE!! Did they check the car in the service department like we were told?? I called Andy Mohr spoke with sales person & get a reply from manager through the sales person "we will give you $$ for the diagnostic fee, wish you would have brought it back to us we would have cut you a break." I asked wait break are we talking about over 2 hour drive in an unsafe car, would have to have it towed. Communicate back and forth by text, never got a call from a manager. Threw a little more money at me and basically said they don't care and to go away was the impression I was left with. Wouldn't even split the cost of the estimate. andy mohr management doesn't seem to care about customers or safety or getting or keeping repeat customers only about the $$. I would not be writing this if a management member would have picked up the phone and talked, showed some concern about sending a customer off in an unsafe auto that was inspected. One and done for me andy "NO" mohr. More
by finbriaar
Employees Worked With
Chase
December 20, 2022
Jed was very helpful in showing us available vehicles and listening to our needs. Once we made a decision, there was a great team effort in getting the vehicle ready and financing a smooth process. listening to our needs. Once we made a decision, there was a great team effort in getting the vehicle ready and financing a smooth process. More
by Annette
Employees Worked With
Jed Adams, Harry
December 15, 2022
We asked for a car in a specific color and model and got it. It wasn’t on the lot, so there was a short wait. It came soon enough and the paperwork was easy and straight forward. Sariyah was very knowledgea it. It wasn’t on the lot, so there was a short wait. It came soon enough and the paperwork was easy and straight forward. Sariyah was very knowledgeable and helpful and made the experience less stressful for us. More
by Dave
Employees Worked With
Sariyah, Cher, James
December 08, 2022
The sales person JD, was professional and informative. Follow up help was offered as I learned the gizmos and vehicle was in good shape. Thanks for the good services Follow up help was offered as I learned the gizmos and vehicle was in good shape. Thanks for the good services More
by Dlodor
Employees Worked With
JD
