
Andy Mohr Chevrolet
Plainfield, IN
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Teresa Flowers: We bought and paid cash for a 2008 Colbalt on Friday 7-20-12. Teresa Flowers was our sales representative. She could not have been more helpful and accomodating. She was very attent Colbalt on Friday 7-20-12. Teresa Flowers was our sales representative. She could not have been more helpful and accomodating. She was very attentive and listened to us. Teresa worked hard for us and with us. Teresa was very patient with us and if not for her kindness and approachability, we would have continued to look at other dealerships. It was Teresa that nailed our decision to buy this Colbalt. She was so "no pressure" but her helpfulness and willingness to walk the entire lot, explain every single car we looked at, get extra details on questions we were asking, and getting us to the price we were able to afford that made our decision solid. She is to be commended for her loyalty to Andy Mohr Chevrolet but moreso, made us, as the consumers feel good about our decision to purchase this car. She is an asset to Andy Mohr Chevrolet. We have dealt with arrogant, high pressure sales people before and that doesn't work for us. There was none of that in Teresa Flowers. We will recommend Andy Mohr Chevrolet to our friends and co-workers because of Teresa Flowers. Thank you Teresa, for making this very big decision on our part, comfortable and feel confident we were making the right decision. Teresa was a pleasure to work with and her diligence and friendliness, her helpful and sincere approach to sales in a no pressure way was the reason we chose to purchase this vehicle. She should be commended by Andy Mohr Chevrolet for her knowledge and grace in sales. Doug Currie SR: We also had the unfortunate experience to "endure" the caustic and extremely inflammatory demeanor of this man. He was as rude and condescending to not only us (paying cash for this vehicle!) but to Teresa Flowers in front of us. We were genuinely embarrassed as the consumers but also for Teresa Flowers. This vehicle came with existing warranty left on it. He told us that it did NOT and we told him that yes it did, we saw the paperwork saying so. He told us "DOESN'T MATTER WHAT THAT PAPER SAYS, NO IT DOESN'T." He was adamant that it did not and berated Teresa in front of us saying "YOU'VE BEEN HERE LONG ENOUGH TO KNOW BETTER, DO THE MATH, THIS IS A 2008, IT HAS NO WARRANT LEFT". We were mortified and had to speak up and back to him during this unnecessary and embarrassing episode. He wouldn't let us speak, kept "talking over us" and when she came back with verified information with that paperwork, she was soft spoken to us and to him, showing that INDEED it did have 6 months of warranty left. He never apologized to her or to us. He then tried to hard sell us extended warranty. We refused it and will obtain it on our own elsewhere. He should not be in a position to deal with the general public and he owes Ms. Flowers an apology for embarrassing her in front of us. We ourselves were embarrassed and told him so. After we were ready to leave and Teresa had already left, he mumbled a very insincere "sorry about that" to us to which we said: "You need to apologize to Teresa Flowers, and you made us as consumers, very embarrassed with your attitude" and walked out of his office. We would NEVER do business with this man again. More
Rick Stratton exceeded my expectations of customer service.Rick did a wonderful job making sure I was 100% satisfied.I hade a horrible experience with the signing of my paperwork, with what I will ass service.Rick did a wonderful job making sure I was 100% satisfied.I hade a horrible experience with the signing of my paperwork, with what I will assume is their finance officer. He was rude and seemed to try and pressure sale me gap insurance. There was also a lack of "friendliness" amongst other employees.If it was not for Rick I would have took my business elsewhere. More
Everyone at Andy Mohr Chevrolet was very friendly, helpful, and accomodating. I test drove several cars before making my choice. Dottie worked extra hard to get the exact car I wanted. Marcia came helpful, and accomodating. I test drove several cars before making my choice. Dottie worked extra hard to get the exact car I wanted. Marcia came in on her day off to help with my financing. Chris did his job in an efficient manner. I have bought my previous vehicles off the same dealer for the past 20 years, this being the first time for a change and for Andy Mohr. I will recommend it to anyone I know looking for a new vehicle. More
Everyone at Andy Mohr Chevy was very nice and helpful. They were very informative on the the chevy camaro that I purchased. I would very much recommend friends and family to buy a car from any Andy Mohr They were very informative on the the chevy camaro that I purchased. I would very much recommend friends and family to buy a car from any Andy Mohr dealership. More
We had went to a few dealerships before we came to Andy Mohr and was glad that we did. Jonas Lewis was the most pleasant and personable sale person I have ever had the pleasure of meeting. My friend was t Mohr and was glad that we did. Jonas Lewis was the most pleasant and personable sale person I have ever had the pleasure of meeting. My friend was the one buying a car, and he did not pressure him into anything he did not want to do. He listened to what he was looking for and found exactly what he wanted on his terms. I would recommend Andy Mohr to my friends and family and especially having Jonas as their salesperson. Jody Rachell More
when we came in to look for our chevy traverse, Bill walls was very helpful taking his time showing the several option levels,and no pressure to buy. walls was very helpful taking his time showing the several option levels,and no pressure to buy. thanks very much mike gerbick More
I was very please with my service, Joe knew what I wanted and payments I was looking for and William and Joe made it happen the whole experience was very professional, I never once felt haggled or pressured, and payments I was looking for and William and Joe made it happen the whole experience was very professional, I never once felt haggled or pressured, thanks again and ill see you on the NEXT one. More
We chose this dealership because we had heard how well We chose this dealership because we had heard how well they work with all kinds of people on buying a new vehicle, and stick with them till the sale We chose this dealership because we had heard how well they work with all kinds of people on buying a new vehicle, and stick with them till the sale is complete. Harry Snyder was just the icing on the cake. He was courtious, freindly,made us feel comfortable about the purchase explained every option availble to us. He went above and beyond what was expected, we would without a shadow of a doubt recomend people asking for him and this dealership. Thanks again for all your hard work. More
Yes, I would recommend this dealership. Everyone was friendly and very courteous. They did everything possible to get me in an affordable vehicle. Ten years ago I dealt with this dealership with great friendly and very courteous. They did everything possible to get me in an affordable vehicle. Ten years ago I dealt with this dealership with great results, and it was my first choice this time. More
We had purchased a truck from Andy Mohr before and were pleased with the service that we had received so we returned to the dealership in a different location and were pleasantly surprised to get the same pleased with the service that we had received so we returned to the dealership in a different location and were pleasantly surprised to get the same quality of service once again. We are very pleased with our 2012 Chevy Equonix and will most likely purchase another one in 3 years! More