Andy Mohr Chevrolet

Great Experience ! Troy Fox got it done ! I told him what I wanted and he delivered! very nice very quick and no pressure sales! Kaitlin Line helped me set up OnStar a Troy Fox got it done ! I told him what I wanted and he delivered! very nice very quick and no pressure sales! Kaitlin Line helped me set up OnStar and link my phone very professional! Thanks you two. More

For a new Chevy truck go to Andy Mohr in Plainfield! Expert help from Kelly! I looked at 7 new trucks on a lot with over 50 new trucks, great selection. Kelly was very knowledgeable and helped me focus o Expert help from Kelly! I looked at 7 new trucks on a lot with over 50 new trucks, great selection. Kelly was very knowledgeable and helped me focus on all the colors and options I was looking for. I drove home a Chevy Silverado High country. Great truck, Great price! More

Great experience I came looking to buy my first truck after college. The sales team was very helpful in letting me test drive multiple trucks without pressure. I ende I came looking to buy my first truck after college. The sales team was very helpful in letting me test drive multiple trucks without pressure. I ended up purchasing a 2010 Dodge Ram thanks to Kelly. More

Super Service and treated very well. Have been dealing with Andy Mohr for as long as they have been in Plainfield. As long as my wife and I recive the top notch service and treated like o Have been dealing with Andy Mohr for as long as they have been in Plainfield. As long as my wife and I recive the top notch service and treated like one of there family I don't see looking for another dealer ship. More

Top notch sales and service I leased a vehicle from Andy Mohr a couple of years ago. I live Michigan but not to worry! I picked out my vehicle and within a few days it was deli I leased a vehicle from Andy Mohr a couple of years ago. I live Michigan but not to worry! I picked out my vehicle and within a few days it was delivered right to my front door! Sales Manager Joe Kapitan found me exactly what I wanted at the perfect price. He put me in touch with Jerome, who helped me finalize the deal. I could not have asked for a better salesman. Jerome was incredibly helpful, courteous and had the best sense of humor. I have never had a dealership follow up with me and thank me multiple times for choosing their company. Sometimes it's the little things that keep people coming back, and Andy Mohr has my business for life! More

Great buying experience We were looking for a new truck, and a lady asked if we needed help, we said no just looking, and she went on her way. Later she walked past again an We were looking for a new truck, and a lady asked if we needed help, we said no just looking, and she went on her way. Later she walked past again and grinned, that's when we stopped her and asked her to show us a couple trucks. We liked that she didn't follow us around like most sales people do. Long story short, she got the keys, told us all about the gadgets, she knew all about that truck, did all the paperwork, without a penny down, she had it washed, gased up, kept it the weekend, went back Monday gave her the down payment and the credit union check and poof we had a new 2017 Silverado LT 1500 4x4 double cab. THANK YOU, THANK YOU KATIE DUKE!!! So very kind and knowledgeable about the vehicle but that's her job and she did a great job at putting us at ease and making the whole experience a pleasure. More

Treated like Family Harry Snyder and Tyler Basch always treat me like family and take care of my needs and concerns. We have purchased 7 cars and they have been a part o Harry Snyder and Tyler Basch always treat me like family and take care of my needs and concerns. We have purchased 7 cars and they have been a part of all of the purchases. More

I came from Florida I drove from LadyLake, FL to buy my first car after a divorce, we had previously purchased 2 other vehicles from Andy Mohr Chevrolet. My experience w I drove from LadyLake, FL to buy my first car after a divorce, we had previously purchased 2 other vehicles from Andy Mohr Chevrolet. My experience was a lovely purchase because of the people at Andy Mohr who went out of their way to accommodate me. My sales person was Katie and she did everything she could to help me. She was a lovely person. More

Poor service Purchased a used car from Andy mohr with 47000 miles on it with bumper to bumper warranty til 125000 miles. Three week after buying car the window Purchased a used car from Andy mohr with 47000 miles on it with bumper to bumper warranty til 125000 miles. Three week after buying car the window wouldn't roll up due to a defective window regulator. I talked to service and the sales manager about bring I the car for repair. When I got to service they informed me it was not under warranty and their sales dept would not repair it . They told me that there bumper to bumper warranty is just a drive train warranty. I feel they should fix the car regardless due to being only three week since purchase. Their sales manager was rude about the whole thing and said it no different than a flat tire. Their warranty they sell is misleading and they didn't inform me of the details of the warrant til after I had problems. I personally will never shop or have my car worked on at Andy mohr. More

Great salesman, extremely poor finance representative. About a week ago, my wife and I decided it was time for a new car. I will spare you the details on our selection process and how we came to decode on About a week ago, my wife and I decided it was time for a new car. I will spare you the details on our selection process and how we came to decode on Any Mohr. We arrived to the dealership early in the morning. We drove through the lot to get an overview of the inventory. We spotted several models that we were interested in, even exiting our vehicle to look at several. As my wife and I were looking at one particular vehicle, we were approached by a salesman. I was actually surprised that it wasn't soon that once "pounced." Nonetheless, he walked over as we were looking inside the vehicle. The. Ext thing that happened was the beginning as to why we ended up purchasing our vehicle. The salesman said: "Hello there folks! I can see you are looking at several vehicles here; I don't want to intrude on you at all. If you would like, I'll leave you my card and if you have any questions at all, give me or one of the other sales people a shout; my name is Rodney." And he walked away. This was a big change from other lots where you are hounded and the sales staff walk around the lot like buzzards over a carcass. My wife and I finished looking at the vehicles we saw and went to several other lots in the area. After looking at several lots, we stopped to review. We decided that we liked a few of the vehicles at Andy Mohr Chevy but, more than that, we said: "let's go see Rodney." We arrived back to the lot, found Rodney, and began telling him what we wanted. We told him year, mileage, price range, and payment. Rodney found us almost exactly what we had in mind. After a test drive, we were ready to make a purchase. After some negotiation and price haggling, we decided on a number. Rodney began preparing the paperwork and arrived back to escort us to the finance manager. This is where our experience changed. From the moment of walking into this young man's office, I was offended and disrespected. This finance representative, Jonas, was one of the most disrespectful people I have ever talked to. He belittled my comments, talked down to me, and spoke to me as if I had no idea or education on the car-buying process. After listening to this man for several minutes, I walked out of his office. I had to speak with my insurance company on coverage and options before completing the purchase. I did not want to continue to to deal with this man, however, my wife was set on this car and we were motivated (and the car was really a good deal). Knowing that I only needed to speak with my insurance company (USAA, customer service is 2nd to none with them and the conversation wasn't going to take long), my wife stayed in Jonas' office. Apparently, my conversation took too long and my time and business wasn't I'm important to him because he told my wife she needed to wait in the hall and he had other clients to deal with. To say I was furious would be an understatement. Rodney made every attempt to correct s problem he didn't cause. To be 100% honest, if it had not been for Rodney and the respect he showed me and my wife and the genuine attitude he had, I would have walked away. Rodney ended up speaking with managers and getting us in with a new finance representative and she was leaps and bounds better. We left with the car and the feeling that we got a good deal. And it was all because of our salesman, Rodney. I would only recommend this dealship to other if they have Rodney, or a salesman that is of the same mindset as him. If I was basing this off of my experience with the finance department, I would tell you to go to the nearest "we take your money" car lots and give them your business. More