
Andy Mohr Chevrolet
Plainfield, IN
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Service Great sales person named Dragan was very helpfull and Yesvery friendly great guy over all a very good dealer to do business I wouldn't hesitate to go Great sales person named Dragan was very helpfull and Yesvery friendly great guy over all a very good dealer to do business I wouldn't hesitate to go back More
Have bought multiple vehicles from here My salesman was Shawn Eberwein, he was friendly and worked to get me into another vehicle despite my not so great credit. Im very happy with the the v My salesman was Shawn Eberwein, he was friendly and worked to get me into another vehicle despite my not so great credit. Im very happy with the the vehicle I got & the trade process. I did have a couple things I was not totally satisfied with. I really needed to be under $400 for my payment & ended up with $421. I tried very hard to get it lower but sounded as if that wasn't possible for the vehicle I was getting, & my poor credit w/ the bank & they had lowered the vehicle I was getting a lot to get me in it. I was carrying over quite a bit of negative equity though from my trade. The wheeling & dealing & confusion on my part came in when Charles the finance guy was brought in to help seal the deal. I wanted more for the money, so things were being added in all for the $421 payment (100,000 mile Warrenty & gap Ins) but turns out I was charged for those extras on my loan. There was a decent discount on the Warrenty, however I thought that I was getting that at Andy Mohrs expense not mine. I was totally confident they were paying for the gap Ins & turns out the discount they gave for that was only $6. I should had paid more attention when signing the final papers because I got to comfortable & it was late & we were kinda flying threw that. I didnt catch it until days later. I did then talk to Charles the finance guy about it to see if there was a mistake. He explained what it was & that they discounted the Warrenty & I basically let it go. When I brought it up to Shawn he said oh that was between me & Charles. I also have to go back up there to get a couple scratches covered that was not repainted after removing the dents they were taking care of. & my tint was not satisfactory. The tint was not personally done by them but they were over seeing it by the company the use. Things I was happy about... I got them to half the tint job I wanted on the car. They were friendly & I was very comfortable. Shawn was very patient with me & always responded to my txt. They gave me a nice brand new loaner car while working on mine. Biggest disappointment paying a lil more in the long run but it was for things I needed. And having to come back because I feel Shawn should had made sure the paint guy was there to paint the scratches as promised & I was clear on the tint & my expectations upfront. I think he should had caught the brow that looked bad on the front. Not everyone would had thought it looked that bad, but I made myself very clear about the tint to begin with. Over all, I trust them to make things right as he already is & trust them with my future business & referrals to others to shop there. More
Feels like Family Everyone feels like family. Kind, courteous, and professional! Gary Bates was the absolute best salesman to work with and he and Gino (the money man b Everyone feels like family. Kind, courteous, and professional! Gary Bates was the absolute best salesman to work with and he and Gino (the money man behind the desk 🙂) are the reasons I continue to go back every time!!!!! Don't go anywhere else...stick with the best! More
Great The staff is very friendly. The dealership is very clean. The options for coffee is great as well and they even offered the customers doughnuts. The staff is very friendly. The dealership is very clean. The options for coffee is great as well and they even offered the customers doughnuts. More
Service As usual, Ashley provided a great customer experience. She went above and beyond. It was a busy day and unusually long wait. Even though I would have As usual, Ashley provided a great customer experience. She went above and beyond. It was a busy day and unusually long wait. Even though I would have not complained by understanding how busy it was, I was still given a discount on my service. Thank you More
Best service I have ever had I found a great car Andy Mohr thanks to Dragan's help. I was treated like family while I worked with him. I was at the dealership through lunch and he I found a great car Andy Mohr thanks to Dragan's help. I was treated like family while I worked with him. I was at the dealership through lunch and he brought my kids and I Jimmy John's sandwiches and parfaits, made sure we had everything we needed and not just with the car I was buying. I have never had such great customer service. Even after I bought the car he checked in to make sure everything was going well. I had my mechanic check out my car and it was in perfect shape (bought a used car). If you go to Andy Mohr ask for Dragan, you will be glad you did. More
Tire service Was treated in a professional manner replaced two passenger side tires done in a timely manner great work best quality in the State of Indiana beat Was treated in a professional manner replaced two passenger side tires done in a timely manner great work best quality in the State of Indiana beat dealer ship in Indianapolis. More
Excellent Service! My experience in the service department was fantastic. The employees were friendly, helpful, timely and informative. From the time I checked in to t My experience in the service department was fantastic. The employees were friendly, helpful, timely and informative. From the time I checked in to the asking for the Wifi pass code to use while I waited, to the explanation of service to check out. Everyone was very professional. Thanks! More
Excellent Service They always work with me on a service time and date. Vehicle is taken right into the work area and serviced or worked on timely. They always work with me on a service time and date. Vehicle is taken right into the work area and serviced or worked on timely. More
Years of buying from Andy Mohr WE HAVE ALWAYS BEEN TREATED FAIRLY AND THEY HAVE ALWAYS ANSWERED OUR NEEDS. SENCERE IN HELPING US GET WHAT WE WANT. FREINDLY AND HAPPY WORKERS. WE HAVE ALWAYS BEEN TREATED FAIRLY AND THEY HAVE ALWAYS ANSWERED OUR NEEDS. SENCERE IN HELPING US GET WHAT WE WANT. FREINDLY AND HAPPY WORKERS. More