Andy Mohr Buick GMC

Purchase a 2020 Buick Enclave in 2020 from Ed Martin. But live closer to Andy Mohr. So gas was leaking in the inside.Took to the service Department. Upon arrival I was I was approached by a sales advisor But live closer to Andy Mohr. So gas was leaking in the inside.Took to the service Department. Upon arrival I was I was approached by a sales advisor and he put his clothing in injector whatever them I was your whatever Sobeys so I let him know there was gas leaking into the vehicle. Did you tell me that I had to pay $150 for them look at the vehicle even though my vehicles under warranty and they were just adding velvet me give them $150 whether the gas it was leaking in the vehicle or not. I was gonna kill me. On my way from Point A orto point B is on what money they won’t not my safety. I would never recommend this car dealership to anyone. More

Service department is absolutely worthless. I bought a brand new GMC Acadia from this dealership in May of 2022. Starting in January of 2023 began experiencing transmission issue, would not s I bought a brand new GMC Acadia from this dealership in May of 2022. Starting in January of 2023 began experiencing transmission issue, would not shift out of first gear. Since January 2023 Andy Mohr Service department has had the car 4 separate times and they can’t diagnose the problem. Each time they’ve had the vehicle they tell me there is nothing wrong with it since their computer can’t detect anything. With the most recent incident I forwarded them video showing exactly what was happening with the car. They replaced the battery and proceeded to tell me there was nothing wrong with the car. Not only do they have no intention of fixing the root cause of this car’s issues, but they also could care less about the safety of their patrons as this issue could easily cause an accident. Please do not make the mistake of buying a vehicle from Andy Mohr and do not make the mistake of taking a vehicle to their service department. They are worthless!! More

When I bought my 2016 Buick Encore. I bought a 7 year extended warranty and I have tried to use this twice and everything is not covered but when I bought the car I was told this warra I bought a 7 year extended warranty and I have tried to use this twice and everything is not covered but when I bought the car I was told this warranty was bumper to bumper. I took it there yesterday 2/6/23. and after i got my new battery from auto zone which was free they tested the car more and said the control unit was bad and it needed update. It was going to cost me 100.00 for which I agree to pay, but I still have til 2024 for my bumper to bumper warranty. lol I will try to get carshield . More