Andy Mohr Buick GMC
Fishers, IN
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Service has been performed on past vehicles and always satisfactory completion. Current Buick model will be serviced at the most convenient dealership based on time and distance to service provider. satisfactory completion. Current Buick model will be serviced at the most convenient dealership based on time and distance to service provider. More
Chris Berry is the reason I will ONLY go to this Andy Mohr for service to my Chevrolet Equinox. Chris is personable and polite to his customers and the people he works with every time I've been there. Mohr for service to my Chevrolet Equinox. Chris is personable and polite to his customers and the people he works with every time I've been there. He goes above and beyond to take care of the customer and explains everything thoroughly. The waiting area is clean and pleasant. Last but not least, I feel I can trust what I'm being told and the work being done on the car. I will definitely be back! More
My service advisor, Amy Miller, was very knowledgeable and helpful regarding my G8 GXP that I had recently purchased at the dealership. They replaced my lower control arms under warranty even though I was and helpful regarding my G8 GXP that I had recently purchased at the dealership. They replaced my lower control arms under warranty even though I was two days outside of the warranty. They also did a front end and a rear end alignment. Amy kept me aprised of the situation throughout the day, and I was even able to get a ride both to and from work. I appreciate Amy's friendliness and efforts to get everything completed to my satisfaction. She is a good one to work with. More
The service department was exceedingly responsive after I first contacted Steve Faulkner, the GM. Dave Parker and his team called and emailed to ensure that my car could get in and get out for service whil first contacted Steve Faulkner, the GM. Dave Parker and his team called and emailed to ensure that my car could get in and get out for service while I was elsewhere as the location of the dealership is not convenient to either my home or my work place. That was a concern when I purchased my Regal, which I love, but Steve assured me that I would not experience any dimunition in the quality customer service that I had received at Andy Mohr Nissan. I haven't. And while I thoroughly enjoyed my Maxima and the service at AM Nissan, I enjoy my Regal even more. More
All of the associates were knowledgeable and effiecient. I mentioned to each how much I disliked the length of time it takes to buy/lease a car, and all of them took that to heart. I feel like I got a fair I mentioned to each how much I disliked the length of time it takes to buy/lease a car, and all of them took that to heart. I feel like I got a fair deal from Tami and Bob. More
I had a service engine light on. Turned out to be 2 sensors that needed replaced(fuel pump and engine) on my new truck. Glad warranty covered it, but the 3 days to get it done seemed a little too long sensors that needed replaced(fuel pump and engine) on my new truck. Glad warranty covered it, but the 3 days to get it done seemed a little too long for me. I appreciated the rental from Enterprise, but didn't seem like my truck was a priority for getting fixed. Amy was great, kept me up to date, friendly. Maybe that's a normal completion time, but seemed long. More
My car was cleaner than expected from the detail, was finished in a timely manner, and the text message service was neat since I was at work while services were performed finished in a timely manner, and the text message service was neat since I was at work while services were performed More
Mr. Brandon Doller answered all of my questions and treated us with utmost respect. Brandon showed that he was not only interested in making us feel comfortable talking things over with him, but also i treated us with utmost respect. Brandon showed that he was not only interested in making us feel comfortable talking things over with him, but also in carrying a demeanor of honesty and integrity. We would like to extend a huge Thank You to Brandon for working so hard in securing with us a wonderful deal on a great used vehicle! I cannot thank you enough, Mr. Doller, for all your help and support during the process. We would also like to thank Mr. Brent White for his thorough explanation of the paperwork involved in the sale of the vehicle. Brent's knowledge concerning the questions we had confirmed our decision to buy from Andy Mohr Buick-GMC. Thanks again! Thank you both Mr. Doller and Mr. White for balancing your sales professionalism with down-to-earth characteristics. Much appreciated! More
Both the quality of work and the friendliness of the servcie staff are why I work with Andy Mohr. I've always had really good experiences there. servcie staff are why I work with Andy Mohr. I've always had really good experiences there. More