Andy Mohr Buick GMC
Fishers, IN
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I'm impressed to see that customer service is still around. It wasn't one persons accomplishment with the sale it was your whole team of employees that worked together. Impressive! around. It wasn't one persons accomplishment with the sale it was your whole team of employees that worked together. Impressive! More
Matt was friendly and helpful. He gave us all the time we needed, listened to what our needs and wants were. We were very satisfied with the service and friendliness of everyone involved. We would recom we needed, listened to what our needs and wants were. We were very satisfied with the service and friendliness of everyone involved. We would recommend this dealership....but as you will notice we are from South Bend. More
We drove up to Fishers specifically to test drive a Terrrain we were seriously considering. This visit was pre-arranged with Herrve. Once we drove from Greencastle to your Fishers location, the 2013 Terrrain we were seriously considering. This visit was pre-arranged with Herrve. Once we drove from Greencastle to your Fishers location, the 2013 SLE-1 AWD Gold Terrain was not there! And Herrve was busy with other customers even though we had an appointment. My husband and I were furious! Chris Lucas was available to assist us. We told him we just wanted to test-drive a 2013 Terrain and nothing more. The test-drive was nice. He said he'd call us if he could find the Terrain we had drove up to see & buy. At this point, we were so disappointed in your dealership. But the next day, they found out that a salesman had lent it to a family-member overnight for a test-drive. Luckily, it turned up and we ended-up buying it from Chris. More
Andy Mohr's service department always does a great job for us. It's the only place I've ever had my Denali serviced since we bought it there nearly 10 years and 222,000 miles ago! They get me in and job for us. It's the only place I've ever had my Denali serviced since we bought it there nearly 10 years and 222,000 miles ago! They get me in and out quickly and they don't try to oversell me on other services while I'm in there. Keep up the good work! More
Each and everyone I dealt with at Andy Mohr was friendly, easy to work with & honest. I would recommend this dealership to everyone. I was really satisfied witn my experience at Andy Mohr. easy to work with & honest. I would recommend this dealership to everyone. I was really satisfied witn my experience at Andy Mohr. More
Had to bring my car in for an electronics problem. Amy took care of me, kept me informed throughout time my car was there being fixed. She called me when she said she would which is something I really ap took care of me, kept me informed throughout time my car was there being fixed. She called me when she said she would which is something I really appreciate. Overall I don't think I could've been more pleased. More
As a woman minister I needed a dependable car. Yogi was honest and helpful to me. Of course we all want a better financial deal but I am happy with the price I paid. I bought a Buick Lucerne 2011 with very honest and helpful to me. Of course we all want a better financial deal but I am happy with the price I paid. I bought a Buick Lucerne 2011 with very low mileage. The warranties and condition of the car are great. I was treated with respect and honesty. I am happy with my experience at your dealership and I have no complaints. Thank you for your help. I have recommended you to others. I have given this rating because I had a good experience when getting my car. More
If I was just rating Mr. Perry his marks would have been "very good" all the way across... I came to the dealership two days prior and I was left unattended in the car lot for an hour.. then I just left.. "very good" all the way across... I came to the dealership two days prior and I was left unattended in the car lot for an hour.. then I just left.. they did not see a sale I guess.. The only reason I came back was my friend gave such high remarks about Mr. Perry. Otherwise I would have went to another dealer. The sales staff were just standing around not looking to make a sale , I was totally ignored. More
I needed to leave to MI from Indy for the long weekend but needed the oil changed B4 the trip. A lot of people were thinking the same-very busy. I expected about a 2 hour wait and was in and out in about but needed the oil changed B4 the trip. A lot of people were thinking the same-very busy. I expected about a 2 hour wait and was in and out in about 1/2 hour. Exceeded my expectations. Also going back a bit when I initially bought the car there was a problem with some billing on the trade in with GM in Texas(their billing office) I was getting nowhere with GM and I was in Germany for business. I contacted Patrick in sales at Andy Mohr and he took care of the entire matter and got back to me in Germany which significantly reduced my "worrying" More