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Andy Mohr Buick GMC
Fishers, IN
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 427 reviews
July 08, 2018
I have a new friend in the car business Was my first time visiting the dealership and they made me feel very comfortable. They fought hard to get me a really good deal and then they went wa Was my first time visiting the dealership and they made me feel very comfortable. They fought hard to get me a really good deal and then they went way beyond to give me the deal of my life in a new Buick enclave. Matt, the sales manager, was extremely nice and the whole staff was very knowledgeable. I absolutely could not be any happier with the way they treated me and the deal they gave me. They turned my stressful situation into the happiest day of my life. I thanked them over and over. More
by Ciaccio345
Employees Worked With
Matt and sales, Matt the manager, Christina in finance
July 07, 2018
Amazing service! Found the car I really wanted and took it for a test drive. It turned out another customer came in the night before and wanted that exact car, but the Found the car I really wanted and took it for a test drive. It turned out another customer came in the night before and wanted that exact car, but the sales person didn’t take it out of inventory. Not only did the dealership make it right for me, I got an even better deal than I had originally!! More
by Jackie1112
Employees Worked With
Tami Worley
June 12, 2018
VEHICLE NOT READY APPARENTLY LISTED VEHICLE BEFORE IT HAD BEEN CHECKED OUT. IT WAS DIRTY INSIDE, IT RATTLED ON TEST DRIVE, THE TURN SIGNAL LIGHT IN THE PASSENGER"S SI APPARENTLY LISTED VEHICLE BEFORE IT HAD BEEN CHECKED OUT. IT WAS DIRTY INSIDE, IT RATTLED ON TEST DRIVE, THE TURN SIGNAL LIGHT IN THE PASSENGER"S SIDE MIRROR WAS BUSTED OUT AND THE TIRES DID NOT MATCH. IT TOOK THREE DAYS TO BE READY FOR DELIVERY. More
by DISSATISFIED
Employees Worked With
RICK WILLIAMS (HE DID EVERYTHING HE COULD)
April 30, 2018
Car shopping We worked with Matt C. At the dealership. Very friendly and attentive, followed us through the entire process as we purchased a car. Any questions we We worked with Matt C. At the dealership. Very friendly and attentive, followed us through the entire process as we purchased a car. Any questions we had he knew the answer or promptly found out for us. More
by Cm123
Employees Worked With
Matt C.
April 24, 2018
Unprofessional Made an appointment, showed up and not only was the employee I talked to not available, neither was the car. I was barely even acknowledged upon walki Made an appointment, showed up and not only was the employee I talked to not available, neither was the car. I was barely even acknowledged upon walking in, and with my three kids, it’s hard to miss us! The name of the game here is WAIT. Wait for someone to approach. Wait for them to find a car. Wait for them to do any sort of paperwork or numbers. Wait for them to return calls, texts, or emails. Wait, wait, wait. I got a call from the finance department around 9:30am and tried returning their call 4 or 5 times, plus two emails, and didn’t hear anything back until the next day! I only stuck with this dealership because they had a car I wanted that I couldn’t find anywhere else within 100 miles. Thankfully they did at least bring the price down to a fair market price after I showed them how overpriced they were. Don’t buy the “internet price is our best deal” line they’ll sell you. Do your reaearch and make sure you get a fair price! And on top of it all, the salesperson I worked with had multiple personal phone calls and texts, a number of people in and out of their office while I was in there, and a personal problem with the finance guy working on my loan, in addition to not even knowing anything about the car I wanted. They couldn’t even be bothered to offer me a bottle of water while I was stuck waiting! I finally finished up and I’m happy with the car, but even happier that I don’t have to go back to this dealership again. One positive was the finance guy, Joe, was pleasant to work with and efficient, and put in good effort to get me a deal I was happy with. That’s after the first finance person who called me could not be reached despite multiple attempts, with no explanation. More
by Salesmanship101
Employees Worked With
Dan, Bill, Tami, Sitota, Joe
April 24, 2018
Great expereice This was my first time ever buying a car completely on my own. The whole experience was pleasant from our salesman to finance and we were only at the This was my first time ever buying a car completely on my own. The whole experience was pleasant from our salesman to finance and we were only at the dealership about an hour from start to finish! Thanks Andy Mohr for making my first car buying experience a great one!! More
by AmyRainier
Employees Worked With
Bill? I think?
April 18, 2018
Tire repaired Took 2018 Terrain in after being informed by Onstar tire was losing air. First thing on a Monday took them a little longer than I hoped but repair is Took 2018 Terrain in after being informed by Onstar tire was losing air. First thing on a Monday took them a little longer than I hoped but repair is holding. More
by Cmiller5060
Employees Worked With
Don't recall their names
April 16, 2018
Amazing experience Had a super fast informative easy going process thanks again andy mohr cant wait to doi buisness wirh u guys again next time itll be a brand new beaut Had a super fast informative easy going process thanks again andy mohr cant wait to doi buisness wirh u guys again next time itll be a brand new beauty More
by Bigdog3311
Employees Worked With
Gill Davis &tonibia
April 13, 2018
Waste of our time We test drove several vehicles yesterday an found one we were interesting pay full asking price for. All were wanting was to pay off our trade in. The We test drove several vehicles yesterday an found one we were interesting pay full asking price for. All were wanting was to pay off our trade in. The manager asked us at the end of the day if they were to give us the price needed to pay off our trade in if they would have our business. We told him yes; however, we needed to pick up our boys before daycare closed. We get a call later twice that night and again this morning offering below our pay off amount. Andy Mohr does not keep their word and low ball you on your trade in. Do your research before coming here. We knew our pay off as well as what our car was worth via N.A.D.A (what the banks use when you get a loan). N.A.D.A was at least $2,000 more than what they were offering for our car. More
by Jennifer Kikta
Employees Worked With
Jorge
April 12, 2018
Service Appointment Service Advisor greeted me promptly and cleary explained the problem and process for repair. He then followed up with phone call recommending a re-pro Service Advisor greeted me promptly and cleary explained the problem and process for repair. He then followed up with phone call recommending a re-programming of the transmission which I agreed to. More
by AJA
Employees Worked With
Sales Rep
