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Andy Mohr Buick GMC
Fishers, IN
420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 420 reviews
July 09, 2020
Professional and knowledgeable- explainedProcess very Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and lease Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and leased vehicles status More
by Allyward
Employees Worked With
Connor
July 07, 2020
Great service from delorean my sales rep. He took the time to answer all our questions. His follow and attention to details is what made the difference time to answer all our questions. His follow and attention to details is what made the difference More
by Pmoon10
Employees Worked With
Delorean
July 07, 2020
Our sales guy, Evan, was awesome, but the day after we got the car, the transmission went out. Andy Mohr did tow it back, but didn't contact us to let us know what was going on, we had to call. Then they got the car, the transmission went out. Andy Mohr did tow it back, but didn't contact us to let us know what was going on, we had to call. Then they told us they were deciding between giving us our money back or putting in a transmission. After serval days, and us calling them several times, they finally called and said they were putting in a transmission. I had my husband call and ask about us just getting our money back since this all happened in less that 2 days of having the car. He was told Andy Mohr isn't Walmart, but the guy would talk to someone higher up about it. It's been 3 business days and we still haven't heard anything. I am very disappointed in the customer service. I understand we were buying a used car, but having a MAJOR issue that soon after buying it makes me leery that the car was inspected well in the first place. More
by m_fender2
Employees Worked With
Evan, sales manager
July 07, 2020
Brian Stegall provided exemplary service in helping us select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehi select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehicle. More
by Tina
Employees Worked With
Brian Stegall
June 26, 2020
The Salesman Delorian was awesome... polite, professional, helpful. The Sales Manager... ABSOLUTELY PATHETIC. We came in off a cargurus ad after we checked the price on the internet and when we professional, helpful. The Sales Manager... ABSOLUTELY PATHETIC. We came in off a cargurus ad after we checked the price on the internet and when we got there, they confirmed the price $2500 in the showroom, showed the car in the service bay, still saying they were doing maintenance, but the price was still $2500. We went to fill out the paperwork for the $2500 price and then DeLorean stated the Manager wanted to talk to me. The price on the cash car DOUBLED! $4,995.00 !!! Pete Lewkowicz, the Sales Manager said that the service department and sales department weren't in communication, but "I don't care, I don't have to sell it to you for any price. Now, I am not a service advisor, but an oil change, tire replacement and front brake pads usually doesn't cost a dealership $2495.00. Even so, the price was on the internet and was in person quoted several times at $2500.00 price. I asked to speak to the GM Eric Wilson, and Pete said "He's in a meeting, sorry." I said so that's it... Yep. No, sorry, let's try to fix OUR mistake, nothing. So I went outside, called Eric, it went to VM, so I left a message on Eric's VM, 3 days later, NO RETURN CALL. Your customer service and ethics.. Pathetic. As far as I experienced, your management, is nothing short of a 2 bit used car scoundrel dealership. Shame on you. I will share my story anytime anyone mentions looking for a vehicle. So, today I bought my 1st child a car, and the second is soon to follow. Pathetic business practices... PATHETIC! -1 star rating if I could. More
by Imtimdavis
Employees Worked With
DeLorean, Pete Lewkowicz, Eric Wilson
June 06, 2020
Not enough people wearing masks Service seemed ok. At drop-off no one was wearing a mask. I’m high risk and can’t afford to contract COVID. Had to use pens that did not appear to Service seemed ok. At drop-off no one was wearing a mask. I’m high risk and can’t afford to contract COVID. Had to use pens that did not appear to be sanitized. More
by SwimTaxi
Employees Worked With
Don’t know
May 29, 2020
Liked the experience but the car had a previous owner that was a smoker so we're getting that addressed. Pricing was adjusted for upcoming maintenance (brakes and tires) so hoping for no other surprises. that was a smoker so we're getting that addressed. Pricing was adjusted for upcoming maintenance (brakes and tires) so hoping for no other surprises. More
by Lefty
Employees Worked With
Yogi
May 21, 2020
Recently purchased a new GMC Terrain from Bill Geshwilm at Andy Mohr. I couldn't be more pleased with the experience. Bill was helpful, no pressure and worked hard to get me in the car I wanted. The second at Andy Mohr. I couldn't be more pleased with the experience. Bill was helpful, no pressure and worked hard to get me in the car I wanted. The second new car I bought here and won't be my last. More
by Steve
Employees Worked With
Bill Geshwilm
