Andy Mohr Buick GMC
Fishers, IN
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Everyone was very kind and accommodating. Our salesman, bob siderys was very helpful and answered all questions. He didn’t balk about us keeping him after hours and he took the time to show us the features bob siderys was very helpful and answered all questions. He didn’t balk about us keeping him after hours and he took the time to show us the features. More
Terrible experience. Drove 3 hours and they raised asking price & lowered offer on my trade. Truck ($35,000) wasn’t clean and had a service code. asking price & lowered offer on my trade. Truck ($35,000) wasn’t clean and had a service code. More
No pressure sales team courteous and kind we will definitely buy again. This was our 2nd vehicle from Andy Mohr always a pleasure. Thank You! definitely buy again. This was our 2nd vehicle from Andy Mohr always a pleasure. Thank You! More
Angela was great to work with! Communication was excellent and timely. Will be back again soon to service my Silverado next week. Se you then! excellent and timely. Will be back again soon to service my Silverado next week. Se you then! More
Nice Dealership... wish the 2013 I purchased would have been certified. Also totally disagree with $250 THEFT CHARGE; why should this be charged to the consumer?? I wish that would be refunded to me. D been certified. Also totally disagree with $250 THEFT CHARGE; why should this be charged to the consumer?? I wish that would be refunded to me. Does everybody get that charge on their loan? Insulting. More
2 MONTHS LATER AND STILL A 1 STAR DEALERSHIP 2 months later and still no answers or contact by dealer DO NOT DO BUSINESS WITH THEM - May 05, 2020 SALES VISIT - USED "1 star rating" - rodger 2 months later and still no answers or contact by dealer DO NOT DO BUSINESS WITH THEM - May 05, 2020 SALES VISIT - USED "1 star rating" - rodgerajones DO NOT DEAL WITH THEM - I bought a 20118 Buick Encore Essence on Saturday 4/25/2020 1. I asked why they replaced battery only after 18 months - still waiting for answer 2. I asked why they had to repair the tire - still waiting for answer 3. While signing finance papers - they cracked my windshield - a 5 inch crack. they said they would offer me $180 - LOL you know they were trying to lowball me. The internet says replacement goes between $315 and $485 4. At no time did they say " we are sorry about this" only said we had an accident with your car 5. Had to get in writing that they would replace windshield 6. On Tuesday April 28th, I had to email them to see what was going on - sales person offered me the $180 again - I SAID NO AGAIN, and then he stated that he would have to talk to his boss on how to proceed 7. I told them I wanted the same factory glass to be used as the replacement, and they stated they would order the part and it would be done 8. I live in Cincinnati, it had to be replaced in Indianapolis , so I took a half day off of work on May 1st to get the new windshield. I arrive at Precision Auto Glass to have the glass replaced. I find out that ANDY Morh - no one ordered the original part - the front desk manager got a comparable/compatible (looks and feels cheaper) windshield His bill to the dealership was $270 as a preferred customer and cheaper windshield - LOL more than the $180 offer they tried 9. Have they done a followup with me? NO Have they offered me anything for Gas, Milage ,Time, 1/2 day of missed work - NO I wonder what happened to the windshield they ordered? Still waiting for battery and tire response AND STILL NO ONE HAS APOLOGIZED OR SAID WE ARE SORRY Terrible customer service - 1 STAR RATING WHEN PEOPLE TALK ABOUT USED CAR SALESMEN OR BAD DEALERSHIP ANDY MORH SHOULD STAND UP AND SAY - THAT'S US AND TAKE A BOW More
Professional and knowledgeable- explainedProcess very Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and lease Professional and knowledgeable- explained Process very thoroughly and was available for any questions I had regarding the service on my new and leased vehicles status More
Great service from delorean my sales rep. He took the time to answer all our questions. His follow and attention to details is what made the difference time to answer all our questions. His follow and attention to details is what made the difference More
Brian Stegall provided exemplary service in helping us select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehi select and purchase our GMC Terrain. He provided clear and concise answers to our questions, enabling swift decision-making and purchase of our vehicle. More