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Andy Mohr Buick GMC
Fishers, IN
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 422 reviews
March 23, 2021
I can count on a low pressure salesman who knows his cars to help me buy just the right car for my needs. The sales room is clean and comfortable for waiting to have a deal closed. to help me buy just the right car for my needs. The sales room is clean and comfortable for waiting to have a deal closed. More
by cpaxson64
Employees Worked With
John Chalfin
March 19, 2021
First issue: Drove 45 min to test drive car and was told car was being used as demo and needed to come back next day. They knew I was coming back the next day at the time agreed upon and when I arrived I w car was being used as demo and needed to come back next day. They knew I was coming back the next day at the time agreed upon and when I arrived I was told the dealer employee had already left with the car even though they knew I was coming. So I had to make another 45 min drive the next day and was told the car would be there and be all cleaned up and ready. Well, the car was there but it was filthy!!! So had to come back the next day because they didn’t have time to get it cleaned. Second issue: the car was listed with 13k miles. Instead the car had 14,500 miles due to the car being driven as a demo. I asked for a small price decrease to account for the extra mileage (<$500) and was told “No”. I tried again for a small discount on the day i signed the papers and again was told “No”. Extremely poor customer service when I was told they could discount .25 cents per extra mile over advertised mileage. Third issue: after buying the car, we were driving home and almost ran out of gas! We literally had 38 miles to empty. The FACT THE DEALER DID NOT PUT ANY GAS IN THE CAR IS TOTALLY PETTY AND ABSOLUTELY RIDICULOUS! Between the 4 trips of 45 min and the fact they misadvertised the car mileage and wouldn’t take a small discount for the extra mileage and didn’t even put a half tank of gas in the car..... stay away from this dealership!!!!! The only positive experience was the Finance person we dealt with. He was very good and quick. More
by timmy
Employees Worked With
Kelsey
March 16, 2021
I was immediately greeted upon arrival everyone was nice and accommodating. The process of purchasing the leased vehicle was completed in a timely manner, I left very satisfied! and accommodating. The process of purchasing the leased vehicle was completed in a timely manner, I left very satisfied! More
by Clarissa.Bradford
Employees Worked With
Moe
March 11, 2021
Nice facility. Sales person James was excellent. Enjoyed working with him. Vehicle was what I wanted and the price was fair. James did a good job explaining everything. working with him. Vehicle was what I wanted and the price was fair. James did a good job explaining everything. More
by leey50
Employees Worked With
James, can't remember the paperwork guys name
March 08, 2021
The personal were very awesome and patient with us very happy with the service and would highly recommend the dealership and very happy with the vehicle we bought happy with the service and would highly recommend the dealership and very happy with the vehicle we bought More
by jncamarcum
Employees Worked With
Jon and Randall
March 08, 2021
Good salespeople great response rates and collaboration. The staff was polite, finance team efficient, friendly and the only complaint was that they were too busy! The staff was polite, finance team efficient, friendly and the only complaint was that they were too busy! More
by jfabebe
Employees Worked With
Kelsey Bail, Finance Dept.
March 05, 2021
I want to start off by saying the salesman Jorge did a excellent job when getting me into the vehicle I wanted. He made sure everything was done properly and considering how I am a first time buyer he eve excellent job when getting me into the vehicle I wanted. He made sure everything was done properly and considering how I am a first time buyer he even explain how the process worked. He broke it down in every way possible, I appreciate doing business with him and the dealership it’s self. I would high recommend going to Jorge and Andy Mohr Buick GMC lot. More
by Justin P
Employees Worked With
Jorge
March 04, 2021
Overall an ok experience for my first time buying a car. I will be contacting dealership because after 1 day, my key fob is saying Change battery and I'm not happy about it, especially since I was only give I will be contacting dealership because after 1 day, my key fob is saying Change battery and I'm not happy about it, especially since I was only given 1 key. I hope that you guys are going to take care of it with no problem and at no cost. I will be contacting dealership today. It's such an inconvenience because I do not live close and I feel like they could've at least made sure that was ok. The ppl were nice but I didn't really get shown my car, like features and all so hopefully there is no problem. More
by ti_ti0617
Employees Worked With
Jorge
February 19, 2021
Jorge Guaman is the man you want to help you with getting you into your next vehicle! Jorge is easy going, so comfortable to work with, he works hard for you & is patient! A must when you are making such a b you into your next vehicle! Jorge is easy going, so comfortable to work with, he works hard for you & is patient! A must when you are making such a big decision. More
by JessicaClock
Employees Worked With
Jorge Guaman
