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Andy Mohr Avon Nissan

Avon, IN

3.6
376 Reviews

8867 E US Hwy 36

Avon, IN

46123

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Showing 376 reviews

June 14, 2021

I’ll rate-0 Was there for 4 hrs.For and oil change .They change my tire without letting me know..They didn’t keep me updated More

by bsherman1020
Recommend Dealer
No
Employees Worked With
Heather & Vicki
Jun 18, 2021 -

Andy Mohr Avon Nissan responded

Bsherman1020, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I apologize for the longer than normal wait for an oil change. We have made some changes since Covid to better streamline our express services. I appreciate your feedback and will address this issue with our service department to improve our services for the future.

June 11, 2021

I have an old Nissan Altima, and when it needs repair, I always come to this dealer, Avon Nissan. Recently, Avon Nissan had just repaired my Altima, I'm very happy with it. The customer service and mechanic More

by Ching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know emplpyees name, when I know, I'll have their name on here
Jun 13, 2021 -

Andy Mohr Avon Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2021

Took way too long 😔 hit in the service center and was told it would not take long. However it took over two hours before I was out of there More

by mmontgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would rather not as she was sweet but the process took way too long
Jun 13, 2021 -

Andy Mohr Avon Nissan responded

Montgomery, we truly appreciate your honest feedback. We are currently working to streamline our services that will create a much quicker experience.

June 09, 2021

yeah i purchased a blue 98 ford explorer from there dealership on 10/6/2020 for $1195, VIN # 1FMZU34E3WUA97873. i'd just like to say it's THE WORST xxxxING EXPERIENCE i've ever had. i have to repaint More

by GBA721
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Mohr
Jun 11, 2021 -

Andy Mohr Avon Nissan responded

Gba721, we truly appreciate your honest feedback.

June 03, 2021

Sales staff was very good at their job. Our salesman Mr King answered all of our questions and went over all the features of the car with us and his sales manager added couple of options on to the vehicle More

by D.Dearth
Recommend Dealer
Yes
Employees Worked With
C. King
Jun 05, 2021 -

Andy Mohr Avon Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for Andy Mohr Avon Nissan. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Best Regards, Jade Cobb Owner Loyalty Manager 317-279-2685

June 02, 2021

Always courteous. Clean customer waiting area with drinks available. Keep you updated on your service. Service usually performed in a timely matter. Everyone friendly and welcoming. More

by Dclark51981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but very nice.
Jun 05, 2021 -

Andy Mohr Avon Nissan responded

Dclark51981, thank you for your kind review; we are happy to pass along your comments to the team here at Andy Mohr Avon Nissan Inc!

May 24, 2021

Zero stars- refused my business after scheduled appt. Went to get my transmission fluid replaced last week on my daughter’s older model (12 yrs) Nissan. Ashley was condescending the entire time check More

by L. Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley
May 26, 2021 -

Andy Mohr Avon Nissan responded

Hi L. Scott, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (317) 279-3333, and ask for Will. We look forward to hearing from you.

May 19, 2021

I’ve noticed a change when I try to come in for service, mainly a oil change. I was told it would be a couple of hours for my oil change and I was there over three plus hours and saw people come hours afte More

by abercrombiebonita83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
May 22, 2021 -

Andy Mohr Avon Nissan responded

Abercrombiebonita83, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Andy Mohr Avon Nissan Inc. We are working to be more efficient with our services.

May 17, 2021

They were nice and understand what I wanted and worked with me to get the deal done.they had the truck I wanted and the price, this is 2nd truck I’ve bought from them More

by darrin5536
Recommend Dealer
Yes
Employees Worked With
Aron
May 19, 2021 -

Andy Mohr Avon Nissan responded

Darrin5536, thank you for your kind review; we are happy to pass along your comments to the team here at Andy Mohr Avon Nissan Inc!

May 16, 2021

I came in for an oil change, I pulled into the the garages de was greeted warmly. The I was read some info about my car and asked if I wanted fluids cleaned and filled. Unfortunately, I was completely More

by Mktcbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
May 17, 2021 -

Andy Mohr Avon Nissan responded

Mktcbb, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our advisors are supposed to be very transparent with all services performed on your vehicle. If you can give us a call back at 317-279-3333 and ask for Will. He is our service manager.

May 17, 2021 -

Mktcbb responded

Andy Mohr responded to my complaint quickly and efficiently! They understood my position and handled it very professionally and made me respect the dealer ship even more! I appreciate the fact they listened to my complaint and respected me! Thank you!

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