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Andy Mohr Avon Nissan

Avon, IN

3.6
376 Reviews

8867 E US Hwy 36

Avon, IN

46123

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Showing 376 reviews

November 10, 2021

I began the process of buying a truck from out of state. The ball was fully rolling and I made it abundantly clear that I was ready to close the deal and fly in to get the truck. All of a sudden the truck d More

by Luke
Customer Service
Recommend Dealer
No
Employees Worked With
Mariely Lorenzo
Nov 14, 2021 -

Andy Mohr Avon Nissan responded

Hi Luke Pellegra, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We are having one of our representatives reach out to you to see what we can do about resolving this issue.

October 27, 2021

El mahdi nouri was very helpful. Very friendly and knowledgeable. Has called and checked to see how things are going. More

by Bootsie61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
El Mahdi Nouri
Oct 27, 2021 -

Bootsie61 responded

Will shop Andy mohr again.

August 18, 2021

What out for their hidden fees when buying used. Was about to finish a deal with them when they snuck in a $1500 charge for Nissan Certified Pre-Owned. They also charge a bogus $299 Etch Fee on a Used c More

by avon_adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori Clark, Theresa Ohaeme, Pat Hurst
Sep 06, 2021 -

Andy Mohr Avon Nissan responded

Hi Adam Gray, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. I do want to apologize that your sales consultant was not more transparent regarding our CPO and documentation fees. I have spoken with our sales team regarding your feedback and we are improving our communication skills by ensuring that our customers understand our fees listed in the fine print online before agreeing on a deal.

July 22, 2021

Terrible dealer to buy a car from. Bought a 2018 Nissan armada from them. Sneaky upcharge for the "certified pre-owned" inspection which I am sure never happened after finding a few things that should have More

by B Kite
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick, Matt
Aug 16, 2021 -

Andy Mohr Avon Nissan responded

Hi B Kite, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described with Andy Mohr Avon Nissan's sales team. Lack of communication is very frustrating and your feelings are valid. Thank you again for your feedback, and this will help us to improve our services in the future so this does not happen again.

July 14, 2021

Haven’t completely finished sale but so far everything has been great .David my salesman was very patient with this older lady.Also the gentleman that helped me with financing.Thanks to a great team! More

by Sandylet42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 16, 2021 -

Andy Mohr Avon Nissan responded

Thank you for the kind review. We appreciate you and hope that you enjoy your new vehicle for many years. If any of your friends or family are in the market for a different vehicle we would love to help them. With our strong bank relationships and amazing vehicle inventory, we have something for just about everyone. Thank You, Jade Cobb Andy Mohr Avon Nissan Owner Loyalty Manager

July 07, 2021

Great service!From first contact to delivery of my new Titan I am very satisfied with my purchase. I would recommend to anyone in the market for a new vehicle! More

by marcelletti20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor teal
Jul 13, 2021 -

Andy Mohr Avon Nissan responded

Thank you for the kind review and high star rating. We appreciate that you took the time to share your experience and we hope that you enjoy that Nissan Titan! Please invite any of your friends or family to us if they need any help with purchasing a vehicle. With our HUGE inventory and our excellent bank relationships we can help people with financing, trading in, selling, and or servicing a vehicle. We look forward to helping you again when you are back in the market for your next vehicle. Thank You.

July 06, 2021

David was excellent. Was able to answer all my questions and concerns. Called me a couple days after to see how everything was going and would look to see him for another purchase More

by Kriswalker0407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johnson
Jul 13, 2021 -

Andy Mohr Avon Nissan responded

Hello Kris Thank you for the kind review. We appreciate you and hope that you enjoy your 2021 Nissan Altima for many years. If any of your friends or family are in the market for a different vehicle we would love to help them. With our strong bank relationships and amazing vehicle inventory, we have something for just about everyone. Thank You, Jade Cobb Andy Mohr Avon Nissan Owner Loyalty Manager

July 02, 2021

Fast, courteous and took the time to explain the service More

by Triciapoole212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 07, 2021 -

Andy Mohr Avon Nissan responded

Hi Triciapoole212, we are very happy to have provided you with such a positive experience!

June 29, 2021

Don was incredibly friendly. He answered all of our questions, but wasn’t at all pushy when we were deciding between models. Would definitely go back to see him for our next purchase. More

by Alkdoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jul 07, 2021 -

Andy Mohr Avon Nissan responded

Alkdoa, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! We are happy to hear that Don went above and beyond when working with you. Thank you again for choosing Andy Mohr Avon Nissan. Jade Cobb Owner Loyalty Manager

June 16, 2021

Think it would be a good place to start a good reliable business. Has been xxxxty since the day we signed a contract. No one will answer phone can only 'converse' through text. Nothing is like what they to More

by Lea.fleener
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown
Jun 20, 2021 -

Andy Mohr Avon Nissan responded

Hi Lea.fleener, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give us a call so we can try and get to the bottom of the issue. You can reach us directly at 317-279-3300.

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