Andrews Cadillac Mt. Juliet - Service Center

I bought my first Cadillac from Andrews around 2006 and since have traded and upgraded 3 times. Andrews is a great dealership that really tracks and keeps their customers best interest in my mind. I have n since have traded and upgraded 3 times. Andrews is a great dealership that really tracks and keeps their customers best interest in my mind. I have never had anything but great experiences dealing with them and since they opened the new dealership in Mt Juliet it only made access more convenient for me. The people I deal with in the Service Department are professional, knowledgeable and more than willing to assist in any way to make bringing your vehicle in a pleasant experience. Bottom line I feel very comfortable dealing with Andrews More

Giorgio explained everything done in detail & the work was done faster than quoted. Great experience! was done faster than quoted. Great experience! More

Nice and professional staff. They were very flexible in scheduling my appointments on multiple occasions. Took care of my needs. They were very flexible in scheduling my appointments on multiple occasions. Took care of my needs. More

Giorgio was very efficient and helpful and got me through and good timing. He was very helpful and knowledgeable. and good timing. He was very helpful and knowledgeable. More

Great service and staff in and out in timely manner all round great customer service team round great customer service team More

Very attentive service personnel. Thank you for the quick booking and timely service. Also found my car beautifully washed and vacuumed. Thanks Thank you for the quick booking and timely service. Also found my car beautifully washed and vacuumed. Thanks More

Giorgio always take vert good care of whatever issues I have, he’s always professional. have, he’s always professional. More

Awesome dealer with great customer service. Every person is told notch and did a great job keeping me informed every step of the way!! Every person is told notch and did a great job keeping me informed every step of the way!! More

SERVICE DEPARTMENT: Georgio, and all of the team always do an outstanding job on our two Escalade SPORTs. They work hard to make my requested dates and times happen, and the work is always done RIGHT THE do an outstanding job on our two Escalade SPORTs. They work hard to make my requested dates and times happen, and the work is always done RIGHT THE FIRST TIME. In fact I will be at the Cadillac dealership in Mt. Juliet at 7am tomorrow. I look forward to having a coffee while my car is being service by the BEST OF THE BEST! More

Friendly, customer focused and thorough. Robert was new but worked hard to insure we were satisfied with their troubleshooting and repair process. They also communicated often to keep us i Robert was new but worked hard to insure we were satisfied with their troubleshooting and repair process. They also communicated often to keep us informed. We will come back. More