Andrews Cadillac Mt. Juliet

Outstanding staff, Outstanding facility and an outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to comple outstanding LYRIQ! I am very happy with my experience. The building is beautiful and very clean. The only drawback was the hours it took to complete the purchase. Joey had an emergency and he knows how much I dislike staying in the dealership all day. Jena was very professional and has a total understanding of the LYRIQ. Jena explained every option and bell and whistle. I was very excited and somehow I got home without a charger cable. I returned to the dealership on Saturday to pick up a cable. Everyone there knew I was coming and they treated Cyndi and I like royalty 🫅. Cyndi loves the vehicle too! Thank you Jena and all the staff at Mt Juliet. I would like that Blue Cadillac Hat! Have a great August and remainder months of 2024. Hey Joey did you get the Bread???? Ronnie Natale! More

After a rough start, through no fault to anyone. David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank yo David and Joey went above and beyond to make everything right. My wife is very happy with how it turned out, which makes me even happier. Thank you David and Joey for everything!! Will b seeing you again. More

Great service and staff in and out in timely manner all round great customer service team round great customer service team More

Very attentive service personnel. Thank you for the quick booking and timely service. Also found my car beautifully washed and vacuumed. Thanks Thank you for the quick booking and timely service. Also found my car beautifully washed and vacuumed. Thanks More

Giorgio always take vert good care of whatever issues I have, he’s always professional. have, he’s always professional. More

It was a pleasure to work with Jena! She was awesome! Easy experience all the way from start to finish. She was awesome! Easy experience all the way from start to finish. More

Stanley was extremely good with me and being an older women that means a lot. The dealership as a whole is lovely and everyone had a smile on their face and spoke to me. I am very pleased with the car I women that means a lot. The dealership as a whole is lovely and everyone had a smile on their face and spoke to me. I am very pleased with the car I purchased and the whole experience. Thank you! More

Awesome dealer with great customer service. Every person is told notch and did a great job keeping me informed every step of the way!! Every person is told notch and did a great job keeping me informed every step of the way!! More

SERVICE DEPARTMENT: Georgio, and all of the team always do an outstanding job on our two Escalade SPORTs. They work hard to make my requested dates and times happen, and the work is always done RIGHT THE do an outstanding job on our two Escalade SPORTs. They work hard to make my requested dates and times happen, and the work is always done RIGHT THE FIRST TIME. In fact I will be at the Cadillac dealership in Mt. Juliet at 7am tomorrow. I look forward to having a coffee while my car is being service by the BEST OF THE BEST! More

Friendly, customer focused and thorough. Robert was new but worked hard to insure we were satisfied with their troubleshooting and repair process. They also communicated often to keep us i Robert was new but worked hard to insure we were satisfied with their troubleshooting and repair process. They also communicated often to keep us informed. We will come back. More