Andrews Cadillac Mt. Juliet

Great service easy to get appointment friendly staff. Good experience with them and a happy customer Good experience with them and a happy customer More

Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More

I was talked to like I was an idiot and they never tried to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for t to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for that but after I insist that they fix the noise somehow they knew something to do to fix it More

Josh was great to deal with. I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly. More

Andrews Cadillac is amazing! I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to find exactly what I wanted. He truly worked magic! During the purchase process, I was very impressed by everyone I met at Andrews Cadillac and it was a wonderful experience. They are nice, trustworthy, happy, helpful people and I’m so thankful I went there so get what I needed! More

Andrews Cadillac is fantastic. Will only have my car serviced there. Every time I have taken it in it is always great service. Thank you. Will only have my car serviced there. Every time I have taken it in it is always great service. Thank you. More

When i checked my car after picking up in the morning, There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4tim There was sound noise issues. There are so many issues even if new car! I think the car is old one, not new car I already tried to visit 4times due to many issues. And also, I visited the shop to pick up my car on Friday 6:05PM. But they did not wait pick up. I saw someone inside. But they rejected I was disappointed. More

Josh was supberb. Very professional and knowledgeable. Dealership was clean.had sof drinks but no Diet Coke!!!! Very professional and knowledgeable. Dealership was clean.had sof drinks but no Diet Coke!!!! More

Everything was handled in a professional and a friendly manner.It was a good experience from beginning to end! manner.It was a good experience from beginning to end! More

Great dealership. Responsive and dependable. Could not ask for better customer care service. Great team of employees. Responsive and dependable. Could not ask for better customer care service. Great team of employees. More