Andrews Cadillac Mt. Juliet

Georgia is always so professional and efficient! By far the best Service Representative we’ve experienced! Top notch! By far the best Service Representative we’ve experienced! Top notch! More

Always good service. Staff is always helpful and friendly. I appreciate they are proactive in recommending service. Staff is always helpful and friendly. I appreciate they are proactive in recommending service. More

Jena was great from day 1. She kept us informed throughout the entire ordering process of our 25 Escalade. When it arrived she made sure paperwork and everything went smoothly She kept us informed throughout the entire ordering process of our 25 Escalade. When it arrived she made sure paperwork and everything went smoothly as we were out of town buyers. She made herself available to answer questions and help us learn the crazy tech of this ride. Thank you Jena and Andrews mt Juliet Cadillac More

They were helpful and thorough. I felt confident that my car was being serviced well and I would be safe driving. I felt confident that my car was being serviced well and I would be safe driving. More

Jena was the best. She was competent, thorough and informed. She made my car buying process Way and stress free. She was competent, thorough and informed. She made my car buying process Way and stress free. More

Great service easy to get appointment friendly staff. Good experience with them and a happy customer Good experience with them and a happy customer More

Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke with GM they took car again. Returned 3 days later and leak still present. Never received followup call. This is a follow up to a negative review let on 2/25/2025. After taking my car back again for a persistent problem, the dealership went above and beyond any expectations I had. Not only did they fix the problem but they went out of their way to show they truly care about their customers satisfaction. Thank you, I sincerely appreciate it. More

I was talked to like I was an idiot and they never tried to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for t to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for that but after I insist that they fix the noise somehow they knew something to do to fix it More

Josh was great to deal with. I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly. More

Andrews Cadillac is amazing! I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to find exactly what I wanted. He truly worked magic! During the purchase process, I was very impressed by everyone I met at Andrews Cadillac and it was a wonderful experience. They are nice, trustworthy, happy, helpful people and I’m so thankful I went there so get what I needed! More