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Andrews Cadillac Mt. Juliet

Mt. Juliet, TN

4.9
166 Reviews
What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Mt. Juliet. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennessee competitors, from wholehearted dedication to the family work environment.
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560 Pleasant Grove Rd

Mt. Juliet, TN

37122

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Showing 166 reviews

March 05, 2025

Georgia is always so professional and efficient! By far the best Service Representative we’ve experienced! Top notch! More

by GINA4UT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Always good service. Staff is always helpful and friendly. I appreciate they are proactive in recommending service. More

by jasande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Jena was great from day 1. She kept us informed throughout the entire ordering process of our 25 Escalade. When it arrived she made sure paperwork and everything went smoothly More

by cbanks3838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jena Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

They were helpful and thorough. I felt confident that my car was being serviced well and I would be safe driving. More

by carol19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Jena was the best. She was competent, thorough and informed. She made my car buying process Way and stress free. More

by kimberly.ellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jena Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Virgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Great service easy to get appointment friendly staff. Good experience with them and a happy customer More

by LKRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heflin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Brought car in to fix a leak. Repair cost $2700 and car still has the leak. Called twice to let them know leak still present never got a call back. Went to dealership spoke wit More

by KARENSTUBBE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giorgio Lanata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Heflin
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

I was talked to like I was an idiot and they never tried to fix the problems until I had to get mad. Had to stay on them about the breaks making a noise was told over and over again Cadillacs are know for t More

by amybrady1911
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Holder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure on the other names
February 01, 2025

Josh was great to deal with. I never felt pressured at any time. The whole sales team bent over backwards to make our deal happen. We love our car and would recommend them highly More

by greg.foodman11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Andrews Cadillac is amazing! I needed a used Escalade so I went by the dealership and Josh Hatfield was so helpful! I told him what I was looking for and he worked really hard to More

by NTURNER16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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