Back

Andrews Cadillac Brentwood - Service Center

Brentwood, TN

4.6
181 Reviews

181 Reviews of Andrews Cadillac Brentwood - Service Center

Sort by
June 30, 2023

Bridget is great helpful and great to work with. The service is good and friendly More

by fwilliams1246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Jul 05, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

Jul 06, 2023 -

fwilliams1246 responded

She is great

June 29, 2023

Very easy to work with service personnel. Bridget Miller responded quickly to any questions or concerns I had. She found a way to return my housekey that I left in my car to be serviced by More

by STOPHKBN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller, Trent
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 29, 2023

Always a pleasure - clean, pleasant atmosphere, meticulous work areas, professional interactions, careful to keep the interior of my vehicle clean and they even give a car wash at completion. And o More

by cbwarren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 29, 2023

Great service. Love the car wash being done. My phone was totally not connected so not sure why that happened. Calls were slow to be returned. More

by Lexiegirl100
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rocky
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 29, 2023

Excellent service. Jeff did a great job. Everything went smoothly. Well done. I will continue using Andrews for my Cadillac service needs. More

by krmiller440
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks , Nelson (615) 373-3800

June 29, 2023

Got in and out quickly for my oil change. Appreciate the fast and thorough service. More

by steve.kahler
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson (615) 373-3800

June 29, 2023

I was very pleased to be greeted upon my arrival and the courtesy extended by Jeff the agent. His follow-up was great and appreciated. His attentiveness to my vehicle made me feel he was intent on me havi More

by Tiger 001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 29, 2023

Very efficient and effective dealership with knowledgeable service advisors with a very friendly approach. Great experience! More

by rmwalte86
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad in service was great!
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 28, 2023

had no trouble as always that i used your service every one’s kind . thx you More

by grandmamakatx3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, Nelson (615) 373-3800

June 28, 2023

My appointment was at 9am. They were waiting for me. They rotated my tires and changed my oul in less than an hour. I was back home by 10am. More

by seanehardy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! Thanks again, Nelson (615) 373-3800

...
8
...