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Andrews Cadillac Brentwood - Service Center

Brentwood, TN

4.6
181 Reviews
Call Service Center (615) 373-3800

181 Reviews of Andrews Cadillac Brentwood - Service Center

Sort by
July 09, 2023

They are always nice and go above and beyond to help. I never feel taken advantage of. More

by Lindsay-nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

July 09, 2023

Consistently excellent customer service. Reliable scheduling. Great communication. Very nice employees. A really pleasant experience even for an unpleasant chore. More

by GINACAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jul 12, 2023 -

Andrews Cadillac Brentwood responded

Ginacat, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know! Thanks, Nelson (615) 373-3800

July 08, 2023

Excellent service. The staff there are all friendly and professional. I will continue to do business. More

by BELLAIR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't think of her name
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Jul 11, 2023 -

Andrews Cadillac Brentwood responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

July 08, 2023

Began service as soon as I arrived. Was explained repairs and cost before beginning and completed in a timely manner More

by Marsha Selby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

Marsha, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

Excellent and attentive staff in service department. Jeff Cost is my favorite service advisor...he is very knowledgeable and easy to work with. More

by CARLANDPATMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Alexander, Scott Alton
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

Easy to work with Bridget Miller excellent service advisor she always get me worked in their schedule when convenient for me More

by BBRIDGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

While waiting. The atmosphere was warm and welcoming. When I received my car, they washed it. It truly touched my heart!!! Thank you! More

by SANDRABURT779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Service Department
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

Everything that need to be serviced was done promptly. Called the day before and was able to get an appointment the next day. More

by REMEM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Miller
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 08, 2023

The representatives are always, kind, friendly, helpful and responsive. They listen, and do their best to provide quality service. More

by BLUE.CHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 12, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

July 07, 2023

Quicks, Reliable service. Brien listened to my questions and concerns and addressed them to my satisfaction. More

by WLWOOTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brien In service
Report | Print
Jul 11, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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