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Andrews Cadillac Brentwood - Service Center

Brentwood, TN

4.6
181 Reviews

181 Reviews of Andrews Cadillac Brentwood - Service Center

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May 23, 2023

Jeff cost and the Andrews’ team are professional, friendly, efficient team that show great care and respect for their customers. More

by jlaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson | (615) 373-3800

May 23, 2023

They take care of my Ford Edge like I'm a GM customer. Over 210,000 miles. More

by wil6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Thank you for choosing Andrews Cadillac Company and we hope to see you again. Thanks again, Nelson | (615) 373-3800

May 23, 2023

I left my car to be worked on, but I was well taken care of. I dropped it off at 7:45 got a call around 9:30 to explain what need to be done, and picked it up at 4:30. Get job, Andrews! More

by rentonia.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost, he’s great!
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

May 23, 2023

Bryant was a great rep and everything was great. Got done with my car in great time. More

by bruce_brown37217
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson | (615) 373-3800

May 23, 2023

Bridget was friendly, helpful, knowledgeable, and competent. I appreciate that in today’s world! All of those qualities are few and far between! More

by martself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Andrews Cadillac Company and we hope to see you again. Thanks again, Nelson | (615) 373-3800

May 23, 2023

The service was a very professional experience. It was completed in a very timely manner and the car was washed when returned. Bryant was excellent explaining the service provided. More

by JOANNLJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Powers
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, Nelson (615) 373-3800

May 22, 2023

Perfect as always. Rocky and the other gentleman took very, very good care of me. Thanks a lot. More

by ROGERSS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky, service dept.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Roger, we're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson | (615) 373-3800

May 22, 2023

Courteous, helpful and an overall great experience and job. Thank you for your dedication and professionalism. More

by JONYANCEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Andrews
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Thank you for choosing Andrews Cadillac Company and we hope to see you again. Thanks again, Nelson | (615) 373-3800

May 21, 2023

Andrews Cadillac makes you feel like you are family. It is a great feeling when you are at this dealership. Service Department is clean and organized. I showed up around lunch time without an appoi More

by kittyholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Powers - Service Dept.
May 20, 2023

Excellent team and great dealership. Extremely friendly. Makes getting vehicle maintenance enjoyable. Jeff Cost is one of the best service advisors in the city. More

by CURT STUBBLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Curt, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

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