Andrews Cadillac Brentwood - Service Center
Brentwood, TN
181 Reviews of Andrews Cadillac Brentwood - Service Center
Awesome service always. Thank you so much. You guys always take the best care of you clients Thank you so much. You guys always take the best care of you clients More
Rocky was delightful, helpful in many ways. I could grocery shop close by while my car was serviced do I did not have to be late getting home to my grandchild. Bravo! I could grocery shop close by while my car was serviced do I did not have to be late getting home to my grandchild. Bravo! More
We felt very taken advantage of regarding the pricing. First of all, the problem was with a brand new ac compressor that we paid well over $1000 for just a few months back which was still under warranty. First of all, the problem was with a brand new ac compressor that we paid well over $1000 for just a few months back which was still under warranty. The tech, conveniently, was unable to find an issue with the warranted compressor but felt the need to charge us $368 for diagnostics and a “recharge”. Additionally, the service tech wanted to charge us $169 to change the cabin filter which should have cost about $30 along with several other unnecessary and overpriced services. Hard pass on that. I guess I should expect dealer service center to be overpriced and to also create problems that need to be fixed. However, not finding a problem with an air conditioner that is not working properly while still under warranty and subsequently charging $368 for an, apparently, unnecessary “recharge” pings my ripoff detector. We won’t be back and will be glad to let everyone know about our experience. More
ANDREWS Cadillac is the best Cadillac dealer in the U. S. There service is second to none. Everyone on the service team does a Great job ! Prices are reasonable and they send me coupons. They know what S. There service is second to none. Everyone on the service team does a Great job ! Prices are reasonable and they send me coupons. They know what they are doing. Always friendly and courteous. The work gets done promptly and efficiently. they do superb work and then wash my car afterwards. I wouldn't go anywhere else to get my car serviced. the waiting area is clean and the snacks and coffee are the best. everyone there is super nice. Family owned and I feel like I am part of the family. THANK YOU ! More
Thank you, Jeff and Katie. It is because of people like you that make the world a better place. I spoke with Mr. Andrew and I am thankful for him taking the time to reach out t It is because of people like you that make the world a better place. I spoke with Mr. Andrew and I am thankful for him taking the time to reach out to me. I am highly satisfied and will continue to work with the Andrews team in the future. Dr. Rentonia J. Moore More
Nice waiting area and great coffee machine! Service garage was super clean and the service staff was great. Service garage was super clean and the service staff was great. More
Great team on the service department. Great attitudes. Everyone greeted with a smile shows how great the culture at the dealership Great attitudes. Everyone greeted with a smile shows how great the culture at the dealership More