Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Andrews Cadillac Brentwood
Brentwood, TN
515 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN
What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 515 reviews
May 06, 2017
Brand new Purchased a brand new escalade..love it!! The car is absolutely beautiful and runs perfect!! Couldn't be happier!! Joey has been amazing and took grea Purchased a brand new escalade..love it!! The car is absolutely beautiful and runs perfect!! Couldn't be happier!! Joey has been amazing and took great care of me!! More
by Heather Chase
December 28, 2011
My wife and I got a new Cadillac SRX from Andrews, and it was a very pleasant experience. Our salesman, Steve Adkins, explained all the advantages of the new technology, made sure he found us the exact car was a very pleasant experience. Our salesman, Steve Adkins, explained all the advantages of the new technology, made sure he found us the exact car we wanted, and then handled the whole process professionally. He even personally made sure the gas tank was full when we left. The finance part was handled by Kenny Soderstrom, who was again very professional in his approach. He asked questions, and determined that we qualified for an additional rebate that we did not know existed. He made sure that we got every benefit that we could have been entitled to, and actually re-printed our contract four times to get us the best deal he could. The owners, Currie and Nelson Andrews, both came over to thank us for our business. In short, we both felt that we got a fair deal, a wonderful car, and had the support and appreciation of the owners. What more could you ask of a car dealer? More
by grandpa8
Employees Worked With
Steve Adkins, Kenny Soderstrom
October 15, 2010
Incompetent initial estimate. Accepted assignment of repair from State Farm that Andrews was not certified to perform. Repair that was to take 2-3 days took 2 full weeks. No communication from Collisi repair from State Farm that Andrews was not certified to perform. Repair that was to take 2-3 days took 2 full weeks. No communication from Collision Dept. that they lacked necessary certification to perform repairs and sent car off-site for the work. Repeatedly put off completion date with no apology or concern for our inconvenience. More
by MBSL2007
Employees Worked With
Lee Sparkman
October 13, 2006
They are a bunch of theves. Their service department is rude and the body shop not only made the damage worse to bilk State Farm, but they scratched up part of my car, broke a headlamp, and damaged the gri rude and the body shop not only made the damage worse to bilk State Farm, but they scratched up part of my car, broke a headlamp, and damaged the grill which then had to be repaired by another body shop. They are careless, rude, and they tried to overcharge state farm by creating additional damage. I understand from talking to others including 1 prominent physician, that they did the same thing to his wife's Escalade. I am filing a Zone office complaint and one with the attorney general's office for insurance fraud. DO NOT PATRONIZE ANDREWS CADILLAC. More
by tascam
Employees Worked With
Nelson Andrews and Body shop manager
