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Andrews Cadillac Brentwood

Brentwood, TN

4.8
519 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 521 reviews

May 16, 2023

Andrews is consistently great! From sales to service, I've never been disappointed across many different vehicles I've bought there! More

by BREEVES780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Barrera; Scott Levine
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, Nelson (615) 373-3800

May 16, 2023

Love the sales and service. It is a family atmosphere and we are always treated as though what we need is their top priority ! More

by LRAYMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bearden and Andrea Anderson
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson (615) 373-3800

May 14, 2023

Every vehicle I have owned have been serviced by the dealer regardless of make. Andrews is by FAR the BEST dealership I have ever utilized. In one word, they are GREAT! More

by dp_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Barera - Advisor. In one word, Rocky is Great, Darryl Keckler
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for your positive comments about Andrews Cadillac Company! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson | (615) 373-3800

May 14, 2023

Slightly disappointed in communication when I arrived. I called in advance explaining my car issue. I was told they would look into the issue during my appointment. When I arrived there were no notes in t More

by senecamcphee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget assisted me
May 15, 2023 -

Andrews Cadillac Brentwood responded

Good morning. I apologize for how your visit went with us. We follow the GM guidelines for diagnosing oil consumption and the first step in that process is for us to perform a fresh oil change, so we know for sure the starting level of oil in the vehicle is correct. We then ask you to return every 2,000 miles so we can measure the amount of oil that has been used. I apologize this wasn't explained correctly on the initial phone call and at check in. I am so sorry the protective paper and plastic was accidentally left in your vehicle. We put that down to protect your interior and we throw that away at pickup. I apologize it was left behind. I will speak with the team to ensure this won't happen again. I hope you enjoy driving your SRX for many years to come. Katie Carter Service Manager

May 14, 2023

Where do I start. I just lost my dear husband of 17 years. So doing big things like buying a new car was super hard. But everyone here made his absence seem way less p More

by RobinLeigh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Carol Edwards, Darryl Keckler, Tony Blevins
May 15, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for sharing your story. I'm very sorry for your loss and am glad out team was some degree of comfort in a tough time. Thank you again, Nelson Andrews Andrews Transportation Group

May 13, 2023

Great customer service. Quick turnaround. Room to spread out and work and live the cooffee More

by ROSSMOSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson | (615) 373-3800

May 13, 2023

Worked with Andrea on a new car purchase. Live out of state so flew in for the deal and drive back home. Super easy and efficient buying process from initial conversation to payment everyone More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Paul, we're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Thanks for the recommendation, and have an amazing day! Thanks, Nelson | (615) 373-3800

May 13, 2023

I didn't have an appointment but they were very accommodating. Jeff Cost is always very efficient, helpful and trust worthy. More

by BENBW_1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson | (615) 373-3800

May 13, 2023

Have done business with John Bearden and Andrews for many years wonderful experience in sales and service More

by parker5060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bearden
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks again, Nelson | (615) 373-3800

May 12, 2023

Very professional and highly efficient. They have a great staff. I appreciate how they work with is in taking care of our vehicles. More

by CURT STUBBLEFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jun 30, 2023 -

Andrews Cadillac Brentwood responded

Curt, we're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. We sincerely value your business and look forward to your next visit! Thanks again, Nelson (615) 373-3800