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Andrews Cadillac Brentwood

Brentwood, TN

Overview
Employees
Reviews
Vehicles
4.8
521 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 521 reviews

May 18, 2023

They are not able to do modifications because service group is not well run. My truck got in on Sunday and and on Wednesday when they couldn’t give me a price or time frame for things I wanted I had to f More

by Yep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Fitzgerald
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May 19, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. While our service department's primary goal is to perform repair mechanical repairs, we do make every effort to accommodate our clients who wish to enhance their vehicle's appearance. I welcome the chance to speak with you regarding this so we can resolve any issues and, if needed, improve our skill set in this area. My contact information is below. I hope you enjoy your new Cadillac for many years to come! Katie Carter 615-277-5225 katiecarter@andrewscadillac.com

May 18, 2023

Service department waiting area is clean and comfortable. The amount of time I was told to work on my car has been very accurate. More

by pageme75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again, Nelson (615) 373-3800

May 18, 2023

Andrews Cadilac has always been very friendly and very courteous. They always set the expectations and meet those expectations. More

by DARENTOURNAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

May 17, 2023

Brad Gowan was great to work with. He was very professional and got the job done in a timely manner. More

by pbody333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Vermillion
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Thankyou, Nelson (615) 373-3800.

May 17, 2023

I’ve never been more happy with the Team! Rocky for Prez as far as I’m concerned. More

by billhirschman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky!
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Andrews Cadillac Company and we hope to see you again. Nelson (615) 373-3800

May 17, 2023

As usual, every thing was done on time and to perfection. This service department is hands down, the best service bunch I have ever encounter from coast to coast. Great job and they always put the customer More

by RETRDDUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette in service
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you so much for your positive comments about Andrews Cadillac Company! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks again, Nelson (615) 373-3800

May 17, 2023

Andrew Automotive is Professional and everything was handled in a timely fashion. Great accommodations while waiting. - Jarod More

by JAROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Alec Andrews
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Jarod, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Andrews Cadillac Company and we hope to see you again. Nelson (615) 373-3800

May 17, 2023

Service was great will return for my next oil change and tire rotation good job More

by vdeblasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Andrews Cadillac Company. Thanks again, Nelson (615) 373-3800

May 16, 2023

Thorough job done by the entire service team and technicians. Problem was fixed and car was washed before it was given back to me. More

by DAVIDFITZGERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, Nelson (615) 373-3800

May 16, 2023

Very professional, arrived early and they were able to fit my vehicle in early which never happens. Also didnt wait long at all which also never happens. Would recommend Andrews Cadillac to anyone. More

by Alexia B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Alexia, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Thanks again, Nelson (615) 373-3800

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