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Andrews Cadillac Brentwood

Brentwood, TN

Overview
Employees
Reviews
Vehicles
4.9
554 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 554 reviews

June 01, 2023

There for an oil change. Oil was spilt on engine. Wiped off not washed off. Engine was clean when we brought it in but when we looked at it at home. You could see where o More

by GTHUBER21
Recommend Dealer
Yes
Employees Worked With
Don't know the names
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at (615) 373-3800 when you can so we can address this situation directly. Thank you and have a great day.

May 31, 2023

Getting my cars serviced at Andrews is always a pleasant experience. Very professional greeting assures me of quality workmanship. More

by steve_materazzi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Andrews Cadillac Company and we hope to see you again soon!

May 31, 2023

The service department is always very friendly. I always get good value for my money. I am extremely happy with them. More

by Rbentley2110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Andrews Cadillac Company and we hope to see you again soon!

May 31, 2023

Our service advisor, Bridget, is the best - always helpful. Stays in contact and let us know the status as they work on our vehicle. More

by BPRITCHETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

May 31, 2023

Good service but techs won't return calls in a timely manner other wise Good work More

by REUBEN.FLETCHER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Brad
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May 30, 2023

Scott Alton was great to do business with. Customer for life ! Will make future purchases.. More

by mikeschwartz0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Alton
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again, Nelson (615) 373-3800

May 30, 2023

Had a problem scheduling an appointment. But Rocky took great care and got it done. More

by gary.l.raidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. For your convenience we offer several ways to schedule an appointment. You have the ability to call into the store and speak with someone, book directly on our website www.andrewscadillac.com, book using the MyCadillac app, book using the MyGMRewards app or book through Onstar either on their website or by pressing the Onstar button in the vehicle. I am glad Rocky was able to get you taken care of. I hope you have a great day! Katie Carter Service Manager

May 30, 2023

Very attentive and welcoming, not pushy in the least. Would highly recommend them to others. More

by leximatt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day! Thanks again, Nelson (615) 373-3800

May 29, 2023

Thanks Jeff Cost for the extra mile that you go to make sure my Cars are in great running condition, most of all keeping my Family Safe on the highways. Again Thanks Willie Sales More

by PPEEWEE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2023

Great service service advisor was great this is a great dealership I like them and they washed my car More

by DHUMMER5295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you have any further questions, please give us a call. We're always happy to help!

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