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Andrews Cadillac Brentwood

Brentwood, TN

Overview
Employees
Reviews
Vehicles
4.8
516 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 516 reviews

June 08, 2023

Great team on the service department. Great attitudes. Everyone greeted with a smile shows how great the culture at the dealership More

by j Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service Department
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 08, 2023

Once again, Jeff Cost, service advisor and the entire Andrews team delivered above and beyond! More

by jlaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks, Nelson (615) 373-3800

June 08, 2023

Very helpful and insightful. Wonderful service. Very easy and quick. Would definitely recommend to a friend. More

by rudolfocentofante
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson (615) 373-3800

June 08, 2023

I am so disappointed with my service. I have paid over $5000.00 and each time I have to return car for poor work. More

by rentonia.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsurebof who did the work on the car.
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Jun 08, 2023 -

Andrews Cadillac Brentwood responded

Thank you for taking the time to share your concerns with me this afternoon. I apologize for how your visit went today. We always strive for excellent service and hate it when we miss the mark. I appreciate you giving me the opportunity to make this right. I will be in touch tomorrow. Katie Carter Service Manager 615-277-5225

Jun 08, 2023 -

rentonia.moore responded

I looked forward to speaking with you. I have never experienced such poor customer service.

June 07, 2023

The easiest and most customer focus dealer I have ever dealt with buying any new vehicle. They go above and beyond More

by ADAM@POWELL-MEADOWS.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fitzgerald
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

The easiest and most customer focus dealer I have ever dealt with buying any new vehicle. They go above and beyond More

by BRIAN.SAXON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

Everyone is so professional but also very friendly . Service is always excellent and timely . Thank you. More

by ADAMJ887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett in Service Department
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Thanks again, Nelson (615) 373-3800

June 07, 2023

146. 00 for tire rotation and oil change seems to be a lot. I should have asked, both services were needed so I guess it doesn't matter. More

by TPRICE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again, Nelson (615) 373-3800

Jul 03, 2023 -

TPRICE01 responded

tprice01@bellsouth.net is my email address

June 07, 2023

Bridget has great customer service skills. The car service is good. I didn't like that the backseat ashtray was left open. More

by YOGISTOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget in Service
Report | Print
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again, Nelson (615) 373-3800

June 02, 2023

Professional service from start to finish. I strongly recommend Andrews Cadillac to others for service More

by arnett.bodenhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Nelson (615) 373-3800

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