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Andrews Cadillac Brentwood

Brentwood, TN

4.8
522 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 522 reviews

June 10, 2023

The customer at Andrews Cadillac is ALWAYS five star. Andrews is by far the best dealer I have ever used. More

by dp_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, service adviser. Absolutely outstanding.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson (615) 373-3800

June 09, 2023

Great customer service and service department is wonderful! I trust them with all my vehicles. More

by katiemomoftwokidz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Rocky
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

ANDREWS Cadillac is the best Cadillac dealer in the U. S. There service is second to none. Everyone on the service team does a Great job ! Prices are reasonable and they send me coupons. They know what More

by bridgetmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget , entire service team,
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

Thank you, Jeff and Katie. It is because of people like you that make the world a better place. I spoke with Mr. Andrew and I am thankful for him taking the time to reach out t More

by rentonia.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Rentonia, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

Nice waiting area and great coffee machine! Service garage was super clean and the service staff was great. More

by rranderson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Andrews
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

David Fitzgerald and Scott Levine treated us professionally, and we’re very courteous, and totally knowledgeable. It was a very pleasant experience. More

by JONJUDYLAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Levine and David Fitzgerald l
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 08, 2023

Great team on the service department. Great attitudes. Everyone greeted with a smile shows how great the culture at the dealership More

by j Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in Service Department
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 08, 2023

Once again, Jeff Cost, service advisor and the entire Andrews team delivered above and beyond! More

by jlaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cost
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks, Nelson (615) 373-3800

June 08, 2023

Very helpful and insightful. Wonderful service. Very easy and quick. Would definitely recommend to a friend. More

by rudolfocentofante
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Anderson
Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks, Nelson (615) 373-3800

June 08, 2023

I am so disappointed with my service. I have paid over $5000.00 and each time I have to return car for poor work. More

by rentonia.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsurebof who did the work on the car.
Jun 08, 2023 -

Andrews Cadillac Brentwood responded

Thank you for taking the time to share your concerns with me this afternoon. I apologize for how your visit went today. We always strive for excellent service and hate it when we miss the mark. I appreciate you giving me the opportunity to make this right. I will be in touch tomorrow. Katie Carter Service Manager 615-277-5225

Jun 08, 2023 -

rentonia.moore responded

I looked forward to speaking with you. I have never experienced such poor customer service.

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