Back

Andrews Cadillac Brentwood

Brentwood, TN

4.8
515 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
Contact Dealership

1 Cadillac Dr

Brentwood, TN

37027

Directions

By Type

Showing 516 reviews

June 10, 2023

David was very friendly and did what he said to help find us a used SUV. I was glad to find something local. The dealership was very nice and welcoming. The sales person was great to our kids that had to com More

by VictoriaG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Fitzgerald
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, Nelson (615) 373-3800

June 10, 2023

Awesome service always. Thank you so much. You guys always take the best care of you clients More

by info@marvelouslimo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Cowan , Alec Andrews
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, Nelson (615) 373-3800

June 10, 2023

Rocky was delightful, helpful in many ways. I could grocery shop close by while my car was serviced do I did not have to be late getting home to my grandchild. Bravo! More

by cluttrell000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service— Rocky & Ryan my Uber guy!
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. Please don't hesitate to reach out to us if there's anything more we can do! Thanks again, Nelson (615) 373-3800

June 10, 2023

We felt very taken advantage of regarding the pricing. First of all, the problem was with a brand new ac compressor that we paid well over $1000 for just a few months back which was still under warranty. More

by cmintz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bridget the service advisor gets a generous 3 stars.
Jun 12, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your review. I wanted to clarify that the AC compressor that was installed on 6/30/22 for your 2014 SRX is under warranty until 6/30/24. When you brought the car in on 6/7/23 we did not see a leak coming from the compressor, nor anywhere else. Your freon was slightly low, indicating a small leak somewhere in the AC system. We recharged your system and added dye to trace where the leak is coming from. There are dozens of hoses, gaskets and seals that can leak freon; not to mention larger items such as condensers, compressors and evaporator cores. I apologize you felt taken advantage of. The charge for the AC checkout and adding freon was $168. The remainder of your bill was to repair the issue with your windshield washers not spraying. I hope this clarification helps and you enjoy your 2014 SRX for many years to come.

June 10, 2023

The customer at Andrews Cadillac is ALWAYS five star. Andrews is by far the best dealer I have ever used. More

by dp_king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, service adviser. Absolutely outstanding.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again, Nelson (615) 373-3800

June 09, 2023

Great customer service and service department is wonderful! I trust them with all my vehicles. More

by katiemomoftwokidz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Rocky
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

ANDREWS Cadillac is the best Cadillac dealer in the U. S. There service is second to none. Everyone on the service team does a Great job ! Prices are reasonable and they send me coupons. They know what More

by bridgetmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget , entire service team,
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

Thank you, Jeff and Katie. It is because of people like you that make the world a better place. I spoke with Mr. Andrew and I am thankful for him taking the time to reach out t More

by rentonia.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

Rentonia, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

Nice waiting area and great coffee machine! Service garage was super clean and the service staff was great. More

by rranderson1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Andrews
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

June 09, 2023

David Fitzgerald and Scott Levine treated us professionally, and we’re very courteous, and totally knowledgeable. It was a very pleasant experience. More

by JONJUDYLAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Levine and David Fitzgerald l
Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Thanks again, Nelson (615) 373-3800

...
44
...