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Andrews Cadillac Brentwood

Brentwood, TN

Overview
Employees
Reviews
Vehicles
4.8
515 Reviews
WELCOME TO ANDREWS CADILLAC COMPANY IN BRENTWOOD, TN What does an exceptional client experience look like in a dealership setting? You'll see it when you come to Andrews Cadillac Company in Brentwood. We're a certified, state-of-the-art Cadillac dealer that strives for excellence in every area - from sales to service. We prioritize teamwork, commitment, ethics, and knowledge in how we run our Nashville-serving Cadillac dealership. Many factors distinguish Andrews Cadillac Company from local Tennesee competitors, from wholehearted dedication to the family work environment.
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1 Cadillac Dr

Brentwood, TN

37027

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Showing 516 reviews

June 24, 2023

The labor service and parts ARE WAY TOO EXPENSIVE. We're being OVERCHARGE!!! Bad Service!!! 😡😡😡 More

by MICHAELLEE1070
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bryant
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Jun 26, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. As your name isn't included in the review, I am unable to specifically address your service charges. We are competitively priced for our market but if you would like to discuss your charges, please feel free to reach out at the number below. I hope you enjoy your Cadillac for many years to come! Katie Carter Fixed Ops Director 615.277.5225 Direct

June 24, 2023

Personable staff. Knowledgeable and professional. Clean facilities and up to date with technology to communicate. More

by larry@boydpromotions.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bridget Miller
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 24, 2023

From the moment we ordered our CT6, until driving away in her yesterday, we have received friendly follow up and professional care. More

by sarah61
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fitzgerald NOT Joey
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Jul 03, 2023 -

Andrews Cadillac Brentwood responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again, Nelson (615) 373-3800

June 23, 2023

Bridgett Miller always does a great job with any scheduling I need. Thank you. Eleanor Fleenor More

by EFLEENOR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bridgett Miller
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Andrews Cadillac Company! If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 23, 2023

Excellent, knowledgeable and helpful service advisor staff. Kept me informed of status and progress of service items being performed. More

by sergiosora
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
bridget miller
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks, Nelson (615) 373-3800

June 23, 2023

6 hours to replace recalled airbags. WORST car service experience EVER! The lack of communication from the service department didn’t help matters. 1.5 -2 hr job was quoted. I live 45 More

by DIANE.MATEL
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Service Dept
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Jun 26, 2023 -

Andrews Cadillac Brentwood responded

Thank you for your feedback. I apologize your visit took longer than expected. I will speak with the service team regarding this to ensure it won't happen again. I hope you enjoy your Escalade for many years to come!

June 23, 2023

Very professional. Comfortable place to wait and relax. Staff is great. Snacks and drinks available also More

by fitzgers22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Andrews
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 23, 2023

They were very courteous, and prompt with the arrival and Rocky the service rep came and gave me an explanation of what the service tech had found in the course of the service. They washed my car and got me More

by robert.patterson427
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rocky Barrea
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Nelson (615) 373-3800

June 23, 2023

Bridgette was courteous and keep me informed on the progress of my repairs. The repairs were done in a timely manner. More

by thefeelgoods
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bridgette
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Jul 02, 2023 -

Andrews Cadillac Brentwood responded

We're happy you found our staff to be so supportive during your experience here at Andrews Cadillac Company. If you have any further questions, please give us a call. We're always happy to help! Thanks, Nelson (615) 373-3800

June 23, 2023

The car is fantastic and my experience with the dealership staff was a great one! More

by CONNIELITTRELL22
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nelson Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Alton, Kenny Soderstrom and Shane Lawson , Alec Andrews
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