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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews
Call Service Center (414) 228-1450

3,844 Reviews of Andrew Toyota - Service Center

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August 23, 2024

My experience on this visit went very smoothly. The work on my van was done promptly and while I had to return immediately because of a ticking sound, the service department quickly determined the More

by MAPFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Smith
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Aug 26, 2024 -

Andrew Toyota responded

Hi, Thank you for sharing your experience! We're glad the initial work on your van went smoothly and appreciate your understanding with the follow-up. Our team was happy to quickly resolve the issue. We look forward to serving you again at Andrew Toyota!

August 22, 2024

They were great. I was in and out of there in record time. They were very friendly and professional. Willie Willet was especially helpful and very friendly. More

by larrychatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Andrew Toyota responded

Thank you for the wonderful review, Larry! We're glad to hear that you had a great experience and that Willie Willet stood out with his helpful and friendly service. We appreciate your kind words and look forward to assisting you again in the future!

August 22, 2024

The team there took the time to explain the service needs and answer questions. Plus, the personalized video walkthrough was great. More

by deme0068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
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Aug 23, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're thrilled to hear that our team took the time to explain the service needs and answer your questions. It's wonderful to know you found the personalized video walkthrough helpful. We appreciate your kind words and look forward to serving you again!

August 21, 2024

Outstanding customer service and expertise of mechanics. Knowledgeable staff who are friendly. Waiting area was clean. More

by robertsonsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Andrew Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced outstanding customer service and appreciated the expertise of our mechanics. It’s great to know that our staff’s knowledge and friendliness made a positive impact and that you found our waiting area clean. We look forward to serving you again in the future!

August 17, 2024

Very great service and informative. . The length of service lasted one hour with keeping me informed. More

by MWHCO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew C. Schlesinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that you found our service both informative and efficient. Keeping you updated throughout the process is important to us. If you need anything else, just let us know!

August 15, 2024

The two service reps, Lety and Cody have been very helpful. Answered all questions and gollowrd thru with rverything they promised. More

by Martin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lety
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Aug 16, 2024 -

Andrew Toyota responded

Thank you for your feedback, Martin! We’re pleased to hear that Lety and Cody provided excellent service and followed through on their promises. We appreciate your kind words and look forward to assisting you in the future!

August 14, 2024

Very friendly and helpful explained everything in detail. Would be happy to go to him again. More

by patmcfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Andrew Toyota responded

Thank you for your feedback, Pat! We're glad to hear you had a positive experience. We look forward to assisting you again in the future.

August 12, 2024

John F. is amazing. He’s always friendly, super knowledgeable and he explains car issues so I can understand them and make an informed decision. He happily a More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who assisted us with contracts. Connor?
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Aug 13, 2024 -

Andrew Toyota responded

Hi Peggy, Thank you for the fantastic feedback about John F.! We're thrilled to hear that he consistently provides such friendly and knowledgeable service. We’re proud to have him on our team and appreciate you taking the time to share your positive experience.

August 08, 2024

Letty my service advisor is the best! She’s experienced and kind. Ask for her! More

by Toyota Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vallier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're thrilled to hear Letty provided you with excellent service. She's truly experienced and kind, and we'll be sure to pass along your praise. Thanks for recommending her!

Aug 09, 2024 -

Andrew Toyota responded

Thank you.

August 07, 2024

Very happy with the service and Steve has been very helpful every time I’ve reached out to him. More

by JLRS2040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve “Advisor”
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Aug 08, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're glad to hear you're happy with the service and that Steve has been consistently helpful. We appreciate your support!

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