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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,847 Reviews

3,847 Reviews of Andrew Toyota - Service Center

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September 06, 2023

Prices out the window and it’s just ridiculous at least when you go to any other shop besides the dealer it’s not thousands or dollars and the problem gets fixed or solved More

by Porshapirtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 06, 2023

This Toyota dealership has always provided excellent service both in the purchase and in the maintenance of my vehicles. More

by GILLISTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Thank you for your continued trust and support! We're delighted to have been able to provide you with excellent service, both in your vehicle purchase and maintenance. Your satisfaction is our goal, and we look forward to serving you in the future. If you ever have any questions or need assistance, please feel free to reach out. Warm regards, Your Andrew Toyota Team

September 04, 2023

Each time I go it's top notch. They do as they promise. They explain repairs in easy and understandable language. Sasha is awesome. She is on it.!!!! More

by carolbeck100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Sep 07, 2023 -

Andrew Toyota responded

Hi Carol, We're delighted that each visit has met your expectations and that Sasha provided you with outstanding service. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We appreciate your trust in us! Best Regards, Your Andrew Toyota Team

September 04, 2023

Excellent employees and services. Everyone you encounter is friendly and helpful. I had a good service rep by the name of Willie and I try to keep Willie as my service rep on all my s More

by BRIGGS_70_STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team and services. Willie is a valued member of our team, and we're delighted to have him as your preferred service representative for your Rav4. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you! Best Regards, Your Andrew Toyota Team

September 02, 2023

I had been happy with your work but there is still the problem with noise. Same as before I paid $1500.00 for the work done on my car. More

by fbratcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2023 -

fbratcher responded

Not sure I want to come back.

Sep 02, 2023 -

fbratcher responded

Sent

Sep 03, 2023 -

fbratcher responded

See above note

September 01, 2023

Agile, trusting, efficient and great experience. Open early to drop car and never miss work. Highly recommendable! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the drivers! Big applause to them!
Sep 01, 2023 -

Andrew Toyota responded

Hi Valued Customer, Thank you so much for sharing your outstanding 5-star review! We're thrilled to hear about your positive experience with our service. Being agile, trustworthy, and efficient are values we hold dearly, and we're pleased that you found our service aligning with these principles. It's also wonderful to hear that our early drop-off option worked well for you, allowing you to conveniently maintain your work schedule. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and ensure your satisfaction with every visit. Thank you for choosing us! Best Regards, Your Team at Andrew Toyota

September 01, 2023

Always amazing, honest, expert AND friendly service. I have no hesitation recommending them to friends and family! More

by MARKS-SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear that you've consistently had amazing, honest, and expert service from us, and that our team has been friendly and accommodating. Your recommendation to friends and family means a lot to us, and we truly appreciate your trust and support. We strive to provide the best service to all our customers, and it's rewarding to know that we've earned your confidence. If you or your loved ones ever have any more automotive needs or questions, please don't hesitate to reach out. We're here to help and look forward to serving you and your referrals in the future. Thank you for choosing us as your trusted automotive partner! Best Regards, Your Team at Andrew Toyota

September 01, 2023

It was very easy to set up an appointment and drive right in the garage. More

by olson_robby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Hi Robby, Thank you for sharing your positive experience with us! We're delighted to hear that you found it easy to set up an appointment and that our process allowed you to drive right into the garage hassle-free. Making our customers' experiences convenient and seamless is a top priority for us. If you ever need assistance in the future or have any feedback to help us improve, please don't hesitate to reach out. We look forward to serving you again. Warm regards, Your Team at Andrew Toyota

September 01, 2023

It’s okay, men that transport complain too much. It makes an uncomfortable ride and feeling. More

by graciesmith72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 31, 2023

I recently had a new engine put in our 2011 Toyota Corolla and brought in for the first time our recently purchased used 2021 RAV4. Willie Willett the advisor we work with was excellent. He explained More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Andrew Toyota responded

Hi Richard, Thank you so much for taking the time to share your fantastic 5-star review and for being a valued customer with us for the past 20 years! We truly appreciate your loyalty and trust in our dealership and services. We're delighted to hear that Willie Willett provided you with excellent service and that he went above and beyond to explain your options, answer your questions, and help you stay within your budget. Our team takes great pride in providing candid and truthful guidance to our customers. It's also wonderful to hear that Willie's dedication extended to helping you with the hubcap issue on your RAV4, even considering the vehicle's origin. We're here to make sure your automotive needs are met with the utmost care and attention to detail. We're grateful for your continued patronage, and we look forward to serving you and your vehicles for many more years to come. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your trusted automotive partner! Best Regards, Your Team at Andrew Toyota

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