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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,846 Reviews
Call Service Center (414) 228-1450

3,847 Reviews of Andrew Toyota - Service Center

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September 16, 2023

Super rude guy. Very demeaning about my car when getting a service. Would not go to him again. More

by Wisconsin Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Andrew Toyota responded

We're truly sorry to hear about your negative experience with our staff. This behavior is not reflective of our standards of service, and we deeply apologize for any disrespect you encountered. We value your feedback and take it seriously. If you'd like to discuss your concerns further, please feel free to reach out Allen Good, Service Manager at 414-228-1450. We hope you'll consider giving us another chance in the future, and we'll make every effort to ensure a more positive experience next time. Thank you for bringing this to our attention. Best Regards, Your Andrew Toyota Team

September 15, 2023

Love the service which is why we return to Andrew’s. Less happy with sales. More

by MARYESHAW1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Andrew Toyota responded

Hi Mary, We greatly appreciate your loyalty to our service department at Andrew's. Your feedback regarding your sales experience is valuable to us, and we're committed to continuously improving. If you have any specific feedback or concerns about the sales process, please feel free to reach out to Kevin Burgher, at 414-228-1450. We want to ensure that your entire experience with us meets your expectations. Best Regards, Your Andrew Toyota Team

September 14, 2023

We are new to the area and our Rav 4 needed maintenance, I was able to make an appointment within days of calling . I was told the service would take about an hour and it did . I was able to see a video of More

by dianakdorrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Andrew Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience at Andrew Toyota. We are happy to hear that our team was able to provide you with efficient service and that you were impressed by our professionalism. Thank you for choosing our dealership for your vehicle maintenance needs. Please do not hesitate to reach out to us in the future if you need anything. Best Regards, The Andrew Toyota Team

September 14, 2023

Have used them with good results for over forty years. Can not imagine going anywhere else. More

by A Townes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Andrew Toyota responded

Dear Valued Customer, Thank you for sharing your positive review about your experience with us. We appreciate your loyalty and the trust you have placed in us for over 40 years. It's great to know that we have met your expectations and that you can't imagine going anywhere else for your Toyota needs. We look forward to continuing to serve you in the years to come. Best Regards, The Andrew Toyota Team

September 13, 2023

Fast’ and courteous! Great service! Reasonable prices and efficient staff, I’ll be back when necessary and will recommend. More

by bjcollig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Andrew Toyota responded

Thank you for choosing us for your service needs and for your kind words about our fast and courteous service. We're delighted to hear that you found our prices reasonable and our staff efficient. Your recommendation means a lot to us, and we look forward to serving you again. If you ever have more questions or need further assistance, please don't hesitate to reach out. Best Regards, Your Andrew Toyota Team

September 13, 2023

Andrew Toyota is a very nice dealership. And I have been recommending that friends and family choose and purchase their next vehicle from you. More

by ladykdoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Andrew Toyota responded

Dear Valued Customer, Thank you for giving us a perfect rating! We are thrilled to hear that you had a great experience with Andrew Toyota. It means a lot that you have recommended us to your friends and family. We appreciate your trust in our dealership and look forward to serving you again in the future! Best Regards, The Andrew Toyota Team

September 13, 2023

Excellent customer service. Reasonable and great prices. Clean and comfortable setting are and had refreshments for customers. More

by VSTRONG-MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Andrew Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with us, from our excellent customer service to our reasonable prices and clean, comfortable setting. We always strive to provide the best experience possible for our customers, and it's great to hear that we succeeded. Thank you again for choosing Andrew Toyota, and we look forward to seeing you again soon. Best Regards, The Andrew Toyota Team

September 13, 2023

Great service department. Zee is great and has helped me innumerable times. The maintenance team is always great. I appreciate the good service and trust all of them. They pr More

by DAWNKASPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Andrew Toyota responded

We truly appreciate your kind words and your continued trust in our service department. It's wonderful to hear that Zee and our maintenance team have consistently provided you with great service and a personal touch. Your satisfaction and trust mean a lot to us, and we're here to assist you with any future needs. Best Regards, Your Andrew Toyota Team

September 11, 2023

The service workers were very kind and professional. I never have to wait very long. Everything is always explain to me and prices are always given. More

by HOPE53205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Andrew Toyota responded

Dear Hope, Thank you for taking the time to write this 5-star review! Our team at Andrew Toyota is thrilled to hear that you had a great experience with us. We are committed to providing top-notch customer service and we're glad that our service workers were able to explain everything clearly and professionally. We appreciate your business and look forward to seeing you in the future! Best Regards, The Andrew Toyota Team

September 09, 2023

It is obvious this company is interested primarily in profits. I paid nearly $500 for, what turned out to be, a bag of cookies. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Endisch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Andrew Toyota responded

Hi Michael, We're sorry to hear about your disappointment with your purchase. Our goal is always to provide value and quality to our customers. If you believe there has been a mistake or an issue with your purchase, please reach out to Kevin Burgher, at 414-228-1450 so we can address this matter and find a suitable resolution for you. Your satisfaction is important to us, and we appreciate your feedback. Best Regards, Your Andrew Toyota Team

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