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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,846 Reviews
Call Service Center (414) 228-1450

3,846 Reviews of Andrew Toyota - Service Center

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October 26, 2023

I had a great experience getting my car serviced. Cody was very helpful, professional and informative. More

by rmbush22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Andrew Toyota responded

We're delighted to hear about your great service experience at Andrew Toyota! Thank you for your kind words. It's wonderful to know that Cody provided you with helpful, professional, and informative service. Your satisfaction is important to us, and we look forward to assisting you with any future car service needs. If you have any questions or require further assistance, please feel free to reach out. We appreciate your support.

October 26, 2023

These guys tried to get thousands out of us for what turned out to be a loose wire another mechanic charged $200 to repair. More recently I took the car to them, reluctantly, because the check engine li More

by LEONPLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew C. Schlesinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Andrew Toyota responded

Hi Leon, We apologize for the inconvenience you experienced. We take your feedback seriously and will review our processes to ensure better service for our customers. We strive to provide accurate diagnostics and fair pricing, and we regret if we fell short of your expectations. Please reach out to Allen Good, Service Manager at 414-228-1450 directly so we can discuss this matter further and work towards a resolution. Best Regards, Your Team at Andrew Toyota

October 26, 2023

Everyone has been super helpful! This has been a very stressful situation for me and everyone has gone above and beyond to make sure that this process is as pain free as possible for More

by robinrene13
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Jessel, Scott
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Oct 26, 2023 -

Andrew Toyota responded

Thank you for your kind words and for choosing Andrew Toyota! We're thrilled to hear that you found our prices great and our team ready to assist you. Your satisfaction is our top priority, and we look forward to helping you with any of your automotive needs in the future. If you have any questions or require further assistance, please don't hesitate to reach out. We appreciate your support.

October 25, 2023

I appreciate the honesty regarding repairs that I needed to have done to my car. I am grateful for the expertise service of the mechanics More

by MARIE.STOKES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Andrew Toyota responded

Hi Marie, Thank you for your feedback! We're delighted to hear that you appreciate our honesty and the expertise of our mechanics. Providing reliable and transparent service is our priority, and we're glad we could meet your expectations. If you need anything else or have more questions, please don't hesitate to reach out to us. We look forward to serving you again in the future.

October 25, 2023

The salesman, Jeff Allen was very knowledgeable of cars they had on the lot and what would match what I was looking for. He also answered all my questions..if he didn't know ,he found someone who did. More

by TCHATTON70
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Andrew Toyota responded

We're thrilled to hear about your positive experience with Jeff Allen at Andrew Toyota! It's great to know that he was knowledgeable and went the extra mile to match your needs and answer your questions. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or require further assistance, please feel free to reach out. We look forward to serving you again.

October 25, 2023

Excellent job Excellent job Excellent job Excellent job Excellent job Excellent job Excellent job Excellent job More

by bm749369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Andrew Toyota responded

Thank you for the enthusiastic feedback! We appreciate your repeated recognition of our excellent service. Your satisfaction is our top priority, and we're here to assist you whenever you need us. If you have any questions or further feedback, please feel free to reach out. We look forward to serving you again.

October 24, 2023

Very professional and knowledgeable staff. Dependable service. I appreciate the urgency with notifying the customers about the next step. More

by Barbara Rajzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Andrew Toyota responded

Thank you, Barbara. for your feedback about our professional and knowledgeable staff at Andrew Toyota. We're delighted to hear that you find our service dependable and appreciate our urgency in notifying customers about the next steps. Your satisfaction is important to us, and we look forward to serving you in the future.

October 24, 2023

Thank you Willie. The car is beautiful and you pay attention to all the details More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Andrew Toyota responded

Thank you, Sonja, for your kind words and feedback for Willie at Andrew Toyota. We're thrilled to hear that your car looks beautiful, and that Willie paid attention to all the details. Your satisfaction is important to us, and we appreciate your trust in our services. If you have any more automotive needs in the future, please don't hesitate to reach out.

October 24, 2023

The service department is very thorough and I appreciate that the work is guaranteed! Good work, Willie! More

by BALEDER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Andrew Toyota responded

Thank you for your feedback regarding the thoroughness of our service department at Andrew Toyota. We're pleased to hear that you appreciate our work and the guarantee that comes with it. Willie's contributions are greatly valued. If you have any more automotive needs in the future, please don't hesitate to reach out.

October 23, 2023

The scheduling process was easy and the staff was very professional. The facility was clean and accommodating. More

by BRIAN@BSG1881.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Andrew Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you found our scheduling process easy and our staff professional. Maintaining a clean and accommodating facility is important to us, and we're glad you appreciated it. We look forward to serving you again in the future!

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