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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,846 Reviews

3,846 Reviews of Andrew Toyota - Service Center

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November 01, 2023

You did a great job thanking care of my 2012 Prius, your recommendations for routine care are helpful. More

by CHASTIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback! We're glad to hear that you were satisfied with our service for your 2012 Prius and that you found our routine care recommendations helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you and your vehicle again in the future!

October 31, 2023

Every person I encountered during my time at Andrew Toyota was very nice and helpful. More

by Shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Andrew Toyota responded

Thank you! We're delighted to hear that everyone you encountered at Andrew Toyota was very nice and helpful. Providing excellent customer service is our priority, and we appreciate your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

October 31, 2023

The service is good and the staff is friendly. The waiting area is a little bit worn and it makes the furniture feel a bit dirty so I sit in the plastic chairs. More

by meljoytempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman at the desk
Nov 01, 2023 -

Andrew Toyota responded

Thank you for your feedback. We appreciate your positive comments about our good service and friendly staff. We apologize for any inconvenience regarding the condition of our waiting area. Your input is valuable, and we will work to improve the comfort and cleanliness of the space to ensure a more pleasant experience for you in the future. We're here to make your visits as comfortable as possible.

October 30, 2023

Customer service is always good here. My car also gets in and out effectively and quickly More

by JAYLAWMKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you've consistently had a good experience with our customer service and efficient car service. We appreciate your business and look forward to serving you again in the future.

October 30, 2023

Appointment was right on time; everyone is very courteous and helpful. Very comfortable place to wait More

by lynn.connolly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Andrew Toyota responded

Hi Lynn, Thank you for your review! We're pleased to hear that your appointment was timely and that you had a comfortable experience with our courteous and helpful team. We appreciate your business and look forward to serving you again in the future.

October 30, 2023

The Service writers and the mechanics do a great job with my vehicle and explain everything! More

by CONSTANCECZUBAKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew C. Schlesinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Burgher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
Oct 31, 2023 -

Andrew Toyota responded

Hi Constance, Thank you for your review! We're glad to hear that our service writers and mechanics provided you with great service and explanations for your vehicle. We appreciate your business and look forward to serving you again in the future.

October 28, 2023

The service department was organized and clean. The customer service representatives were friendly and the drivers were kind. More

by SEAEQUUS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 drivers
Oct 30, 2023 -

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that the service department at Andrew Toyota was organized and clean and that you had a positive experience with friendly customer service representatives and kind drivers. Your comments are much appreciated, and if you have any more feedback or need further assistance in the future, please don't hesitate to reach out.

October 27, 2023

From the moment I drove into the Service Bay, Steve Ccicero was attentive, personable and professional. My driven mileage was low so I wanted to make sure the pressure in my tires were correct (4 new t More

by MUKAZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Scicero
Oct 28, 2023 -

Andrew Toyota responded

Thank you for your kind words about your recent visit to Andrew Toyota. We're thrilled to hear that Steve Scicero provided attentive, personable, and professional service. Your feedback about the detailed email and video updates is greatly appreciated, and we're delighted to know you found the service superb. Enjoy those Famous Amos cookies, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

October 27, 2023

Great service. Fat service. Great mechanic. No drinks in lobby. So thirsty. So very thirsty. More

by RBRANDYWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Andrew Toyota responded

Thank you for your positive feedback regarding our service and mechanic at Andrew Toyota. We appreciate your input about the lobby, and we'll certainly work on improving the amenities, including providing drinks, to make your wait more comfortable during your next visit. Your satisfaction is important to us. Best regards, Your Andrew Toyota Team

October 27, 2023

Always enjoy coming in for service they're very prompt and I'm out right away I love it thanks you guys for doing a good job and they always inform me of what I should look out for. More

by Wilbournu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Andrew Toyota responded

Thank you for your kind words. We're delighted that you always enjoy your service visits at Andrew Toyota. Prompt and efficient service is our goal, and we're glad to have met your expectations. We'll continue to keep you informed about what to look out for, ensuring your vehicle remains in top condition. Thanks for your support! Best regards, Your Andrew Toyota Team

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