3,846 Reviews of Andrew Toyota - Service Center
Scion Xb 2008 Since falling in love with my manual transmission Scion new in 2008, I have had the pleasure of enjoying the ride and receiving kind, respectful, cour Since falling in love with my manual transmission Scion new in 2008, I have had the pleasure of enjoying the ride and receiving kind, respectful, courteous, professional service from the first moments of meeting the sales staff in 2008 ( Sarah) onward thru the years where I continue having the car serviced (Willie-Service Dept) to the point that my husband switched having his cars serviced at Andrew. I appreciate their overall sincerity, The staff cares about servicing the customers and always interacts among their coworkers in respectful ways. More
I appreciate the complete detailed information I appreciate not being presured to extra maintenance I have to check with my brothers for advice The waiting room was very conducive to making calls I appreciate not being presured to extra maintenance I have to check with my brothers for advice The waiting room was very conducive to making calls while waiting More
Always GREAT Service From the purchase of my Toyota Camery with James (Jimmy) Vallier to my recent maintenance with Jared Johnson the service is always phenomenal. I'm ma From the purchase of my Toyota Camery with James (Jimmy) Vallier to my recent maintenance with Jared Johnson the service is always phenomenal. I'm made to feel welcome & I'm greeted with smiles accross the board. Thanks for the continued GREAT customer service. More
Love 'em, love 'em, love em!! I have bought 4 Toyotas from Andrew. The sales staff is extremely helpful. I can get my car in for service pretty much when I want. They do a gre I have bought 4 Toyotas from Andrew. The sales staff is extremely helpful. I can get my car in for service pretty much when I want. They do a great job from the sale to the service. More
The Very Best Service I have tried dealers closer to my home, but I drive 45 minutes to get to Andrew for service on my 2009 Yaris. The friendliness of the service staff a I have tried dealers closer to my home, but I drive 45 minutes to get to Andrew for service on my 2009 Yaris. The friendliness of the service staff and comfort of the waiting area make the trip worthwhile. I love being able to schedule appointments on line. They never try to sell me things I don't need. The car comes back to me clean and well taken care of. I won't go anywhere else in the Milwaukee Area. More
Prentiss was there when I needed help I leased a new Highlander from Andrew three weeks ago. On a cold, dark rainy evening I was having trouble closing the hatch. I called Roadside assist I leased a new Highlander from Andrew three weeks ago. On a cold, dark rainy evening I was having trouble closing the hatch. I called Roadside assistance but all they could do was offer to dispatch a driver so I called the dealership. When I wasnt able to reach my sales executive,I punched in the direct lines of the sales team at random and, much to my relief, Prentiss picked up his phone. He explained the offices were closed but he was working late assisting another customer. He then helped me reprogram my hatch and I was on my way. Its great to have a good sales exec but its even better to know they work as a team! Thank you Prentiss! JHB More
Unexpected Service Need - Excellent Response! Stopped by (no appointment), due to a tire pressure light. John checked and inflated each tire, all within a few minutes of my arrival. Thanks! Stopped by (no appointment), due to a tire pressure light. John checked and inflated each tire, all within a few minutes of my arrival. Thanks! More
Service Department Best customer service in the city, service techs are so friendly they keep you updated thru the whole process while repairs are done on your car Best customer service in the city, service techs are so friendly they keep you updated thru the whole process while repairs are done on your car More
service Service handled on time in an attentive and polite manner. Car ready when promised. Everyone was very accommodating. We always have the car serviced Service handled on time in an attentive and polite manner. Car ready when promised. Everyone was very accommodating. We always have the car serviced here. More
Allen Good's customer service is outstanding I had a prior poor experience at Andrew and was hesitant to go back. Allen Good's service was so exceptional, I will recommend Andrew to all friends a I had a prior poor experience at Andrew and was hesitant to go back. Allen Good's service was so exceptional, I will recommend Andrew to all friends and colleagues with a Toyota. He was personable, efficient, and honest. I hope that someone that Allen reports to sees this message and commends him, because he is truly an outstanding employee and should be recognized. Thank you Allen! More