3,846 Reviews of Andrew Toyota - Service Center
Wish everything was this easy! Allen and his team are the ultimate professionals. I've never hesitated to recommended them and Steve Butcher to my friends and associates. Keep up th Allen and his team are the ultimate professionals. I've never hesitated to recommended them and Steve Butcher to my friends and associates. Keep up the great work!. More
recall repair I selected this dealership because it was close to home, the car had been purchased in another city before I moved here. It was easy to set up an app I selected this dealership because it was close to home, the car had been purchased in another city before I moved here. It was easy to set up an appointment, they were well organized when I arrived at the dealership, and provided shuttle service so I did not have to wait at the dealership while my car was being worked on. The work was efficiently done, the car cleaned before it was returned, and they performed standard system checks and maintenance at no additional charge. They also checked the car and reported potential maintenance problems. Everyone at the dealership was very friendly and helpful. I would highly recommend this dealership to anyone looking for service. More
They left a towel stuffed under my hood I had brought my Scion in for service at Andrew Toyota and a couple months later, I found an item sticking out from under my hood. I started to pull I had brought my Scion in for service at Andrew Toyota and a couple months later, I found an item sticking out from under my hood. I started to pull at it and a whole used, greasy towel came out! I can't believe they left a whole towel under my car! More
I really like Andrew Toyota Scion!!!! I bought my Toyota Yaris new in 2010. I have taken it to Andrew's for all my service needs since then. I was delighted (because I am a woman) to be tr I bought my Toyota Yaris new in 2010. I have taken it to Andrew's for all my service needs since then. I was delighted (because I am a woman) to be treated respectfully and pleasantly by the sales person, who did not "talk down" to me. I believe I got a good, fair deal at the sale. I have taken my care to Andrew's for all of the recommended service. I have always been treated well. I have told others about Andrew's and have learned that their prices are very competitive. The waiting area inside the dealership is very comfortable. I was very pleased, at my last visit, to be told of a solution to a problem -- My car has very low mileage and it is hard for me to check the tire pressure. The tire pressure was very low. The service rep told me about replacing air in the tires with nitrogen, which would not be affected by the winter weather. The price was reasonable and I had that done. It is one less thing for me to worry about! The free car wash and the chocolate chip cookies provide a delightful "Have a nice day" message when the service is completed. I highly recommend Andrew's. Jo Kolanda More
242000 mile 4 Runner My 4 runner had a parasidic battery drain. Local mechanics were unable to find it. Drove me crazy when my battery wiuld be dead every morning. I saw t My 4 runner had a parasidic battery drain. Local mechanics were unable to find it. Drove me crazy when my battery wiuld be dead every morning. I saw the high ratings of Andrew Toyota and thought I'd give it a try. To say I was pleased with the service would be an understatement. The shuttle service .was great and the mechanics were able to find the drain the same day. When I thanked the service manager he jokingly said sometimes It's better to be lucky than good. Having been a production mechanic most of my life ( I'm 82 ) I choose to think it was more good than luck. These guys ARE good!! More
New vehicle The experience was unexpectedly pleasant, with no pressure. We have been taking the vehicle in for regular scheduled maintenance with the sam The experience was unexpectedly pleasant, with no pressure. We have been taking the vehicle in for regular scheduled maintenance with the same efficient, pleasant results. More
70,000 Mile service I was met with a smile and my car's information was accessed quickly and the coupon I brought was used to reduce the charges. The work was complete in I was met with a smile and my car's information was accessed quickly and the coupon I brought was used to reduce the charges. The work was complete in less time than estimated and the report on all they checked was complete. When I asked to have my cell phone made blue tooth accessible they did it immediately again with a smile. The hot chocolate was good too as were the cookies! All in all a happy customer. More
One word explains it all- "awesome" I went to change oil. The service is awesome. They are really friendly and knowledgeable. The waiting area is nice: free wi-fi and complimentary bever I went to change oil. The service is awesome. They are really friendly and knowledgeable. The waiting area is nice: free wi-fi and complimentary beverages. Not to mention that they even put a complimentary cookies with a small nice note inside your car after the service. Additionally, it is really easy to make an appointment here, no hassle at all. The most important thing is they make sure that you, as a customer, feel satisfied for the service that they provided. More
Comfort, Courtesy, and Quality Service. I am happy to service my 2 Toyotas at Andrew Toyota because I can come in anytime (preferably with an easily scheduled time on their website) and I kn I am happy to service my 2 Toyotas at Andrew Toyota because I can come in anytime (preferably with an easily scheduled time on their website) and I know that the servicing will be prompt and I will be called as soon as the work is done. Sometimes I take advantage of the courtesy ride back home and sometimes I prefer to wait as I find the waiting area to be very comfortable and quiet so I can read or work while I wait. In almost 10 years of dealing with Andrew, buying my 2 cars here, and servicing on dozens of occasions, I have never been disappointed in the work or wait or courtesy. More
Professional service - always I have been buying cars and having them serviced at Andrew for 15 years. The repairs have always been performed correctly the first time, on time and I have been buying cars and having them serviced at Andrew for 15 years. The repairs have always been performed correctly the first time, on time and at or below the initial estimate. More