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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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November 18, 2023

Cody was great! Enjoyed interacting with him on our maintenance visit. We love the 4Runner! More

by BMPASS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Nov 20, 2023 -

Andrew Toyota responded

Thank you for your feedback. We're thrilled to hear you enjoyed your interaction with Cody during your maintenance visit. We're glad you love the 4Runner! If there's anything else you need or any way we can assist you further, just let us know. Drive safe, and we look forward to welcoming you back to Andrew Toyota! Best regards, Your Andrew Toyota Team

November 17, 2023

Andrew Toyota has a welcoming staff and helps with the concerns I have about my car More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Nov 20, 2023 -

Andrew Toyota responded

Dear Jennifer, We truly appreciate your positive feedback! It's fantastic to hear that our welcoming staff has made a positive impact, and we're glad we could address your concerns about your car. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! Thank you for choosing Andrew Toyota. We look forward to continuing to provide you with excellent service. Best regards, Your Andrew Toyota Team

November 17, 2023

I have been a customer since 1982 because of the great service and friendly staff. More

by COOLEY.BARB.BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Andrew Toyota responded

Thank you for being a valued member of the Andrew Toyota family since 1982! We're honored to have had the pleasure of serving you for so many years. Your loyalty speaks volumes, and we truly appreciate your kind words about our service and staff. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Here's to many more years of excellent service and friendship! Best regards, Your Andrew Toyota Team

November 16, 2023

Generally the service is excellent and service department top-notch. However, I had to go back last night at around 6-6:15 to get air in my tires because whoever at Andrew put the two new ones on and rotated More

by DUBOISD65
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Andrew Toyota responded

Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you experienced during your recent visit. Thank you for recognizing Cody's prompt attention to resolving the issue. We'll address the communication gaps to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out to Allen Good, Service Manager at 414-228-1450.

November 16, 2023

Very nice friendly Service personal . He explained everything in detail he made sure that I was inform of progress of my car . Great job More

by Janice Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee that took care of Janice Riley on 11-8-2023 can recall his name
Nov 17, 2023 -

Andrew Toyota responded

Hi Jancie, Thank you for your kind words! We're delighted to hear that our service team provided you with very nice and friendly service at Andrew Toyota. It's fantastic to know that they explained everything in detail and kept you informed of the progress of your car. We appreciate your feedback, and if there's anything else we can assist you with, please feel free to let us know. Great job, and we look forward to serving you again! Best regards, Your Andrew Toyota Team

November 16, 2023

The Service and Sales department are pretty good, the body shop side of things is awful. More

by CJBORCHERT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your negative experience. We take your feedback seriously and would appreciate more details about your specific concerns so that we can address them promptly. Please contact Kevin Burgher, GM at 414-228-1450 directly, and we'll do our best to make things right. Thank you for bringing this to our attention.

November 16, 2023

As always excellent service and great customer support. Thanks a lot and really appreciate it. More

by ARABIEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicere
Nov 17, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that you received excellent service and great customer support at Andrew Toyota. Your appreciation means a lot to us. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Thanks again, and we look forward to serving you in the future. Best regards, Your Andrew Toyota Team

November 15, 2023

Great communication about car condition and options for repairs and maintenance. Love the walk through video of the car assessment and appreciate that options were presented in a way that included urgency More

by Suzanne26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Andrew Toyota responded

We're delighted to receive your positive feedback about the service at Andrew Toyota! Thank you for noting our team's courtesy and informativeness, as well as highlighting our knowledgeable and well-seasoned auto mechanics. We're honored to be your trusted choice for car service, and we appreciate your kind words about Toyota's great vehicles. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Toyota, and we're always here for your dependable and reliable driving needs!

November 15, 2023

Have been very satisfied with the work done. Andrew Toyota has kept my Camry in good running condition. More

by JMBECKER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Andrew Toyota responded

We appreciate your continued trust and satisfaction with the work done at Andrew Toyota! We're glad to hear that we've been able to keep your Camry in good running condition. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Toyota, and we look forward to serving you and your Camry again!

November 15, 2023

Very timely and professional in taking your car in, working on it, and letting you know the progress. More

by www.mason5393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Andrew Toyota responded

We're thrilled to hear that we're the best and always get it right for you at Andrew Chevrolet! Your feedback means a lot, and we'll be sure to keep those famous Amos cookies coming. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Chevrolet, and we look forward to serving you again!

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