3,846 Reviews of Andrew Toyota - Service Center
Never a bad visit I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledge I have been using Andrew Toyota for my cars since the early nineties with my first Previa. Never have I been disappointed. Service staff are knowledgeable and care about you and your car. In one particular instance when facing a substantial cost of repair for a part only a little out of warranty my service agent helped me secure a significant savings from Toyota Company which reduced my cost by half. Now that’s going above and beyond. Getting appointments is reasonable and getting in and out in a good time frame is also reasonable. They let me know what might be breaking down on my car with enough time to budget a repair later on. I could go on but suffice to say, Andrew Toyota is the real deal when it comes to service. Haven’t looked elsewhere in 35 years. More
I’m a regular customer. Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is know Brought my son’s car in after calling John E. ahead of time to discuss work to be done. Always very happy with John’s service. I trust him. He is knowledgeable and honest! Thank you! More
Keep coming back I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep comin I love Andrew Toyota because of the dedicated team who serve customers at that location. I live much closer to another Toyota dealer, and I keep coming back to Andrew as the service is stellar. I have purchased my last three vehicles there, and all car maintenance is performed at that location. More
EXCELLENT CUSTOMER SERVICE I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sie I have a 2005 Toyota Sienna and Willie Willett has been my go to guy for all these years. I can count on him and his team of mechanics to keep my Sienna running and can take road trips down to Texas to see the grandkids without worries about a break down on the way.. I want to thank everybody in the Service Department for the outstanding service they have provided to me over the years. More
Customer focused excellent service People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reaso People in all departments from answering the phone to schedule my appointment , receiving the car when I drove it into the shop, listening to my reasons for bringing in the car, explaining the next steps, providing a driver to take me home, calling in a few hours to report on my car, and walking me through the repairs.... are pleasant, non-condescending to a woman, courteous, and informative. More
Willie Willet is the best! Willie always personalizes our discussion of what and how my vehicle should be serviced. He includes options with his analysis and recommendations. I Willie always personalizes our discussion of what and how my vehicle should be serviced. He includes options with his analysis and recommendations. I am probably one of his older customers, but I did take him down arm wrestling that one time there at his desk. He'll deny it I'm sure. More
Sale of 2017 Camry and service of 11/14/2017 Steve Butcher has sold me my last several cars and he was always considerate and patient. I appreciate that. Mike Schmidt handled my service in A1 Steve Butcher has sold me my last several cars and he was always considerate and patient. I appreciate that. Mike Schmidt handled my service in A1 form, and he also listened to my complaints that there were too many reminders of the service appointment on all of my devices. Also that I was still receiving srervice offers for my previous 2010 Avalon which (which according to my insurance was totalled, but this makes me wonder). The service was very good and completed in the time indicated. Also, DuaneDomagalski always inquires whether everything is to my satisfaction. I appreciate it very much. More
Service visit I appreciate how welcoming everyone was at the end of a Friday. I visited for an oil change on my Prius. Quick service with no pressure for other ser I appreciate how welcoming everyone was at the end of a Friday. I visited for an oil change on my Prius. Quick service with no pressure for other services like I’ve experienced at other dealerships. More
Service I have an emergency situation w/ my car yesterday ( flat tire) I was kind of worried since I don’t have an appointment and have to go to work. I asked I have an emergency situation w/ my car yesterday ( flat tire) I was kind of worried since I don’t have an appointment and have to go to work. I asked Wellie for help and he took the car right away... He’s super nice, helpful and very approachable.. Every dealership will be glad to have Wellie in their team. More
Exceptional Service Andrew is undoubtedly the BEST service department I have worked with. I feel that any work they recommend really does need to be done; I never have t Andrew is undoubtedly the BEST service department I have worked with. I feel that any work they recommend really does need to be done; I never have to question. They go out of their way to schedule appointments for customer convenience and provide a wonderful shuttle service for those in need. Can't say enough good things about this service department and their staff. More