Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews
Call Service Center (414) 228-1450

3,844 Reviews of Andrew Toyota - Service Center

Sort by
November 30, 2023

John and the technicians did an excellent job of finding the problem with my car and getting it corrected. I had some squeaks and road noise from my suspension that two other dealers were unable to find pre More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Andrew Toyota responded

We're delighted to hear about your positive experience with John and our technicians! Thank you for sharing your feedback, and we're glad we could identify and resolve the issues with your car's suspension. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again!

November 30, 2023

Very kind and helpful! ! I like everyone worked as a team! Thank You for everything. More

by Colleen Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Andrew Toyota responded

Hi Colleen, Thank you for your kind words! We're delighted to hear that you found our team helpful and appreciated the collaborative effort. If you ever have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again. Thank you for choosing us!

November 30, 2023

Unsatisfactory due had I had return for the same service and I'm still not satisfied. More

by johnsondanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ferrigno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Andrew Toyota responded

We apologize for the inconvenience and understand your frustration. Your satisfaction is our priority, and we would like to address any unresolved issues. Please contact Allen Good, Service Manager at 414-228-1450 directly so we can discuss your concerns and work towards a resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.

November 30, 2023

Fantastic service, Andrew Toyota knows how to take care of their customers. I appreciated the attention to detail and above & beyond customer service. More

by Moriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Andrew Toyota responded

Hi Moriah, Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service at Andrew Toyota. Your feedback is greatly appreciated, and we're pleased that our attention to detail and customer service exceeded your expectations. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know.

November 30, 2023

My scheduled service was on time and the team was able to take care of all my needs More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Andrew Toyota responded

Hi JR, We're pleased to hear that your scheduled service was on time and that our team could meet all your needs. Thank you for taking the time to share your positive experience. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again!

November 30, 2023

Techs don’t care about customers and won’t notify when vehicle is ready . Dealer discontinued the free car wash and I expect that service when I take my car in. My rating reflects the diminishing service More

by ASALMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Andrew Toyota responded

Hello Valued Customer, We sincerely apologize for the disappointing experience you've had with our service. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. Please contact Allen Good, Service Manager at 414-228-1450 so we can discuss your experience further and work towards improving our service quality. We value your business and hope to have the opportunity to make things right.

November 29, 2023

Quick, accurate, professional and skilled They finished in a timely manner and explained to me what they were doing. More

by robertpd59
Recommend Dealer
Yes
Employees Worked With
Sasha
Report | Print
Nov 29, 2023 -

Andrew Toyota responded

Thank you, Robert, for your positive feedback! We're pleased to hear that your experience at Andrew Toyota was quick, accurate, professional, and skillfully executed. Our team takes pride in delivering efficient and transparent service. If you have any further questions or if there's anything more we can assist you with, feel free to reach out. We appreciate your business and look forward to serving you again in the future!

November 29, 2023

Service was very prompt and quick with good care from staff and a comfortable waiting area. More

by goerkemaryellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive review! We're pleased to hear that our service was prompt and quick, and that you received good care from our staff. We also appreciate your feedback on our comfortable waiting area. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 29, 2023

Second visit, this time for routine maintenance - oil, rotation, and additionally, clean & adjust brakes. Advisor was friendly & helpful plus the technician shared a video walkthrough of the inspection. More

by Jonathan Clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Andrew Toyota responded

Hi Johnathan, Thank you for choosing us for your routine maintenance! We're delighted to hear about your positive experience with our friendly and helpful advisor. The technician sharing a video walkthrough is a great way to keep you informed. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 29, 2023

Excellent customer service, as usual. Quick service, great communication. I drive further to come to your dealership. More

by jws
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
Report | Print
Nov 30, 2023 -

Andrew Toyota responded

Hi JWS, Thank you for your continued trust and the kind words! We're delighted to provide you with excellent customer service, quick service, and great communication. Your commitment means a lot to us, and we appreciate the effort you put into choosing our dealership. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

1
...
34
35
36
...
385