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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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December 15, 2023

I was highly satisfied with my visit. Cody was very helpful and communicative about my service even when I knew the work that was going to be completed. I also used the courtesy shuttle t More

by Abigail Julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Andrew Toyota responded

Hi Abigail, We're delighted to hear about your highly satisfying experience with us! It's fantastic that Cody provided helpful and communicative service, and we're glad the courtesy shuttle with Carl made your day with an excellent and entertaining conversation. We appreciate your positive feedback and look forward to serving you again in the future!

December 15, 2023

Always kind and helpful. Very knowledgeable regarding services needed for my Highlander Toyora. Thank you! More

by wbmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Andrew Toyota responded

Thank you for your feedback! We're delighted to hear that our team at Andrew Toyota has always been kind, helpful, and very knowledgeable regarding services needed for your Highlander Toyota. Your appreciation means a lot. If there's anything more we can do for you or if you have any specific comments, please feel free to reach out. We value your trust and look forward to serving you again.

December 15, 2023

On time, efficient, great customer service, kept informed of progress, transparent costs, and the shuttle service was great. More

by dr.jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Andrew Toyota responded

Thank you for your feedback! We're thrilled to hear that your experience at Andrew Toyota was on time, efficient, and included great customer service. We appreciate your positive comments about being kept informed of progress, transparent costs, and the excellent shuttle service. If there's anything more we can do for you or if you have any specific comments, please feel free to reach out. We value your satisfaction and look forward to serving you again.

December 15, 2023

Whenever I have had an issue or concerns about my car it has always been quickly resolved with friendly service and staff More

by Babsjholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that whenever you've had issues or concerns about your car at Andrew Toyota, they have been quickly resolved with friendly service and staff. Your satisfaction is our priority. If there's anything more we can do for you or if you have any specific comments, please feel free to reach out. We value your trust and look forward to continuing to provide excellent service.

December 14, 2023

Love the new video how you guys show what on our car on what you guys are working on. More

by MENGLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you appreciate our new video feature showcasing the work on your car. We believe in transparency and providing our customers with a clear view of the service process. If you have any more suggestions or if there's anything else you'd like to see, feel free to let us know. We appreciate your support!

December 14, 2023

Deal is prompt and on time with service appointments. Provides a good recap of service noted while servicing. More

by DBRENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Andrew Toyota responded

Thank you for your positive review! We're pleased to hear that you've had prompt and on-time service appointments with us. Providing a thorough recap of the service is important to us, and we're glad to know that it has met your expectations. If there's anything more we can do for you or if you have any suggestions, feel free to let us know. We appreciate your business!

December 14, 2023

All of your workers are professional and polite. The facilities are clean. The work was done quickly and at a fair price. And the person I worked with went out of his way to make sure I was informed More

by kpcoventry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Andrew Toyota responded

Thank you for your wonderful review! We're delighted to hear that our team provided you with professional, polite, and informative service. It's great to know that you found our facilities clean, the work efficient, and the pricing fair. We appreciate your positive feedback and are pleased that you valued our free shuttle service. If you ever need assistance in the future or have further comments, please don't hesitate to reach out.

December 13, 2023

Reliable,honest,organized,efficient, lots of employees, but expensive. Sometimes I don't need everything offered. I appreciate the techs' actual videos of work needed and work done. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
4.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Andrew Toyota responded

Thank you for your feedback! We're glad you find us reliable, honest, and efficient at Andrew Toyota. We appreciate your input on pricing and the techs' videos. If you have further feedback or need assistance, feel free to reach out. We value your business and look forward to serving you again.

December 11, 2023

Adviser are friendly and knowledgeable. Service was performed in the short time. Will definitely use this dealership again. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Andrew Toyota responded

Thank you for your positive feedback,. Ed! We're pleased to hear that our advisers were friendly and knowledgeable at Andrew Toyota. We're glad the service was performed efficiently, and we look forward to serving you again. If you have any more comments or need assistance, please feel free to reach out.

December 11, 2023

Friendly and nice place to be car had a issues they fixed right away at no charge More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that you found Andrew Toyota a friendly and nice place. We're glad we could promptly address and fix the issues with your car at no charge. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again.

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