Back

Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

Sort by
February 01, 2024

Bought new tires from Andrew, the alignment was totally screwed up after the tire install, took it back for redo, received some push back, but it was re-aligned. Also asked for an oil change when doing the More

by Bluemoont10
Recommend Dealer
No
Employees Worked With
Sasha
Feb 02, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 01, 2024

Always great service. Personable, reliable, friendly, caring, professional, trustworthy, timely, sincere, helpful, supportive, genuine, gracious ???? More

by M4HEN
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your glowing review! We're delighted to hear that you consistently receive great service from us. Your kind words about our team mean the world to us, and we're grateful for your trust and support. We look forward to continuing to provide you with excellent service in the future.

February 01, 2024

Quality work done and service is great, I don't have a complaint. The cookies are good too. More

by jlo19577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you're satisfied with the quality of work and service at our dealership. It's wonderful to know that you enjoy the cookies as well! We appreciate your business and look forward to serving you again in the future.

February 01, 2024

I think whatever I could say, should be expressed in the knowledge that I have over the years bought a number of cars from you and continue to have them serviced by you. More

by jakefuller70
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 02, 2024 -

Andrew Toyota responded

Hi Jake, Thank you for your continued trust and loyalty over the years! Your support means the world to us, and we're grateful for the opportunity to serve you with both car purchases and service. We're committed to maintaining the highest standards and ensuring your satisfaction with every visit. Thank you for being a valued customer!

January 31, 2024

Cody was TERRIFIC! !! Wish your rates were cheaper. I love Andrew Toyota but I have to go elsewhere for services due to your higher costs. More

by maryjaneeichman
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
Feb 02, 2024 -

Andrew Toyota responded

Thank you for your kind words about Cody! We appreciate your loyalty to Andrew Toyota and understand your concern about service costs. We continuously strive to offer competitive rates while maintaining the highest standards of quality and service. Your feedback is valuable to us as we work to improve our offerings. We hope to have the opportunity to serve you again in the future.

January 31, 2024

Car wouldn't start. Got it towed in by AAA. Diagnostic showed the issue, was a simple fix, had a new filter put in too. I like the video done on the evaluation. AND the More

by FALCONME
Recommend Dealer
Yes
Employees Worked With
Steve.
Feb 02, 2024 -

Andrew Toyota responded

Thank you for sharing your experience with us! We're glad to hear that our diagnostic process helped identify the issue with your car and that the solution was simple. It's great to know that you appreciated the video evaluation and found it helpful. We're also happy to hear that our courtesy driver provided excellent service. Your feedback is valuable to us, and we look forward to assisting you again in the future.

January 31, 2024

Great experience with the dealership. Experienced and polite. Thanks for your help. Will return for service. More

by BOBNELLIE1
Recommend Dealer
Yes
Feb 02, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our dealership and that our team provided experienced and polite assistance. We appreciate your trust in us and look forward to serving you again for your future service needs.

January 30, 2024

Did what needed to be done in a timely manner. Didn't appreciate the snow and Salt mess left on my door jam. More

by Tina.peterson
Recommend Dealer
Yes
Jan 30, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're glad to hear that your service was completed in a timely manner. We apologize for any inconvenience caused by the snow and salt mess left on your door jam. We'll address this issue with our team to ensure it doesn't happen in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business!

January 30, 2024

John quickly worked to get the paperwork done and kept me updated on what was going on. He informed me regarding messaging system and sent the servicing video at the end. Overall, smooth process, courteous a More

by Tj
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Endisch
Jan 30, 2024 -

Andrew Toyota responded

Hi TJ, Thank you for your positive feedback! We're delighted to hear that John provided you with excellent service and kept you updated throughout the process. We're glad you found the overall experience smooth, and we appreciate your kind words about our courteous advisor and timely completion of the oil change. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

January 30, 2024

Though it was a 3-hour wait, nothing was overpromised and so I was braced for it. Willie explained to me what was needed in terms of future service, and I left satisfied. If possible, I would love to see a r More

by PMSPICUZZA
Recommend Dealer
Yes
Employees Worked With
Primarily Willie
Jan 30, 2024 -

Andrew Toyota responded

Thank you for sharing your feedback with us! We appreciate your understanding regarding the wait time and are pleased to hear that Willie provided you with clear explanations about future service needs. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing us!

...
26
...